Collections Specialist

Reports to Controller

Job Summary :

Key Responsibilities :

• Control delinquency and maintain an acceptable level of bad debt losses.
• Constant review and approval of all processes to ensure maximum recoveries are achieved while maintaining a compliant environment.
• Ensure all applicable laws and statutory requirements are followed pertaining to credit, collections and reporting. Resolve complex collection and receivable situations.
• Meets or exceeds assigned delinquency goals, bad debt goals, and is maintaining a compliant environment.
• Exhibit behaviors and communication skills that demonstrate a commitment to superior customer service throughout the collection process.
• Generate productions reports, account reviews, and general collection documents.
• Perform additional duties as assigned.

Requirements :

• Associate degree or above or acceptable level of experience. Bachelor's Degree preferred.
• At least 2-5 years of debt collection experience.
• A strong understanding of credit and lending.
• Advance knowledge and understanding of collection strategies.
• Demonstrate strong negotiation skills.
• Strong verbal and written communication skills.
• The ability to meet time commitments and manage deadlines.
• Ability to multitask and work effectively under pressure.

Compensation : $60k-$70k

Work Environment : This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, tablets, and other office equipment.

This position may require some travel to outlying store locations.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and / or hear. The employee frequently is required to stand, walk, use hands and fingers, handle or feel, and reach with hands and arms.

To learn more about Culligan, please click here : https : / / youtu.be / tcVEW0vCl9Y

For more information or to connect with our recruiting team, text "JOBS" to 847-416-8623