Provides leadership to technical systems support projects within a technology organization.
Participates in the development of technical support strategies and plans
Acts as an internal consultant regarding use of tools and process re-engineering to improve delivery, support and governance process execution
Provides technical expertise for technical issues and initiatives related to large-scale applications, systems, databases and / or other technical products and services
Oversees the creation of diagnostic, simulation and other tools to maintain, troubleshoot and / or restore service or data to systems
Leads support projects and migrations from development to production, upgrades, installations and / or configurations
Leads efforts to troubleshoot network, hardware and software issues and coordinates resolution with users, vendors and internal service groups
Assures quality, security and compliance requirements are met for supported areas
Oversees creation of or updates to and testing of the business continuation plan
Provides direction or guidance to less experienced staff
This person will be responsible for deploys for a variety of finance applications, using Phire and other deployment tools
Qualifications
Deploys can happen early mornings, weekend, evenings so flexibility is a must
7+ years systems support analysis experience.
Powershell scripts
Endpoint encryption, antivirus, data backup, virtual servers, Windows 10, Mac OS, or any other specialized products
Microsoft Windows Group Policy Administration
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please let me know if you might someone to refer or if you are interested for the role.
Please reply with an updated copy of your resume and preferred time for a call.
You can call me back at303.945.3632.
For W2 basis
J-18808-Ljbffr
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It Administrator • Jacksonville, FL, US
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