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Customer Support Representative

Customer Support Representative

VirtualVocationsGrand Rapids, Michigan, United States
30+ days ago
Job type
  • Full-time
Job description

A company is looking for a Customer Support Representative to enhance their customer support services.

Key Responsibilities

Respond efficiently to customer inquiries while maintaining high customer satisfaction

Prioritize and manage incoming customer support cases in a fast-paced environment

Collaborate with customer-facing teams to advocate for clients' needs and improve processes

Required Qualifications

Bachelor's Degree with 0-3 years of work experience

Open to working evenings, weekends, and / or holidays

Preferred majors include Marketing, Real Estate, or Business

Previous experience in a high-volume call environment or customer support role is a plus

Ability to analyze and interpret data effectively

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Customer Support Representative • Grand Rapids, Michigan, United States

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