A company is looking for a Customer Support Representative to enhance their customer support services.
Key Responsibilities
Respond efficiently to customer inquiries while maintaining high customer satisfaction
Prioritize and manage incoming customer support cases in a fast-paced environment
Collaborate with customer-facing teams to advocate for clients' needs and improve processes
Required Qualifications
Bachelor's Degree with 0-3 years of work experience
Open to working evenings, weekends, and / or holidays
Preferred majors include Marketing, Real Estate, or Business
Previous experience in a high-volume call environment or customer support role is a plus
Ability to analyze and interpret data effectively
Customer Support Representative • Grand Rapids, Michigan, United States