Enrollment Representative

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

This position maintains up-to-date knowledge of Homefirst Managed Long Term Care Plan (MLTCP), Elderplan Medicaid Advantage Plan (MAP), and Elderplan FIDA Total Care, making outreach calls to prospects, explaining to them the benefits and eligibility, and appropriately scheduling RN visits for assessment and potential enrollment.

• Responsible for documenting updates and outcomes in Market Prominence, the enrollment tracking software program,

and working closely with the RNs and Marketing Representatives to maintain high productivity and quality data for

purposes of management and reporting.

successfully over the phone, offer excellent customer service and express compassion while meeting the demands of high

volume and high productivity.