Organizational Development Program Manager

We are looking for an Organizational Development Program Manager in our Phoenix call center. This role will play a pivotal role in driving organizational effectiveness and growth through the design, implementation, and management of strategic programs. You will collaborate closely with senior leadership, HR, and other key stakeholders to assess organizational needs, develop tailored solutions, and facilitate change initiatives that enhance employee engagement and operational efficiency. This role will be on-site full-time in our downtown Phoenix office.

What You’ll Do :

• Lead the planning, development, and execution of organizational development initiatives aligned with the company's strategic objectives.
• Conduct thorough needs assessments and analysis to identify gaps and opportunities for improvement across various departments and functions.
• Design and deliver comprehensive programs focused on leadership development, employee engagement, performance management, and talent retention.
• Partner with HR to integrate OD programs with talent management processes, including succession planning, career development, and training.
• Facilitate workshops, training sessions, and team-building activities to promote a culture of learning, collaboration, and inclusivity.
• Utilize data-driven insights to measure the effectiveness of OD initiatives and recommend adjustments as necessary to achieve desired outcomes.
• Serve as a change agent by championing new initiatives, promoting organizational resilience, and addressing resistance to change through effective communication and stakeholder engagement.
• Stay abreast of industry trends and best practices in organizational development and incorporate innovative approaches to enhance program effectiveness.

What We Look For :

Nice to Have :

What We Offer You :

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