Regional Manager

Regional Manager

SEJ Services is seeking a Regional Manager to join the team. We are a privately owned, forward-thinking commercial facility services company headquartered in Charleston, South Carolina and operating in several states across the Southeast. Our goal is to become the best-positioned, most trusted choice for facility services in the Southeast. The Regional Manager plays a critical part in that mission by driving operational excellence, building strong client partnerships, and leading high-performing teams across a growing regional footprint.

This role will be based in the Charlotte, NC area and will support a regional territory within North Carolina, with future growth planned into surrounding states. The Regional Manager will serve as a key operational leader, working closely with senior leadership to drive performance, ensure service excellence, and support the company's strategic growth within a defined regional territory. This individual must bring a strong sense of ownership, a passion for building teams and operations, and a proven track record of leading multi-site or multi-state service-based businesses. The ideal candidate will have extensive experience in regional or general management roles within labor-intensive, customer-focused environments, and will thrive in a fast-paced setting that requires proactive communication, decisive problem-solving, and strategic execution.

This position reports to the Chief Operating Officer and offers a competitive compensation package. Company Awards : Top Workplaces SC, 2023 and 2024. Top Workplaces USA 2024. Top 50 Fastest Growing Companies in SC 4 Consecutive Years. LSU Top100 Fastest Growing Companies 8 Consecutive Years. The position offers a competitive compensation plan and reports to the Director of Operations.

The candidate must :

• Lead and manage operations across a growing regional territory, currently focused in North Carolina with plans to expand into nearby states. This role requires close oversight of multiple branches and teams within a service-driven, labor-intensive environment.
• Oversee a regional team of approximately 100120 employees, including multiple account managers and subcontractors, ensuring service excellence, operational consistency, and strong leadership across all locations.
• Own the region's performance taking initiative to drive growth, improve processes, and build a scalable, sustainable operation aligned with company goals.
• Serve as the key regional leader responsible for financial performance, managing budgets, labor costs, P&L reporting, and driving cost-effective decision-making in a labor-heavy business where 70% of expenses are labor-related.
• Foster a high-performing team culture by hiring, training, mentoring, and developing branch-level leaders, while maintaining accountability, safety, and quality standards.
• Build and maintain strong relationships with internal teams and external clients through proactive communication, regular site visits, and a commitment to exceptional service delivery.
• Support new business onboarding and regional growth opportunities, ensuring operational readiness and seamless execution.
• Use data and systems to track KPIs, monitor performance, and support operational decisions leveraging tools like Excel and business platforms such as Workday Adaptive.
• Travel 50% of the time throughout the region to support operations, reinforce client relationships, and ensure branch performance.
• Collaborate with senior leadership to align regional execution with broader strategic goals, offering insights and recommendations for continued growth.

Requirements :