Quality Control Manager

Line of Business : RMC

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

Lead and coordinate day-to-day technical operations across the state of Washington, ensuring quality control excellence in ready-mix concrete (RMC) through effective technician dispatch, troubleshooting, and lab oversight. This role is pivotal in maintaining operational continuity, supporting field teams, and driving customer satisfaction through technical responsiveness.

What Youll Get To Do :

• Focus : Operations, Troubleshooting, Team Coordination
• Dispatch & Scheduling : Manage daily technician assignments across multiple sites, ensuring coverage and responsiveness.
• Troubleshooting : Serve as the primary escalation point for material quality issues and customer-facing technical concerns.
• Lab Oversight : Ensure consistent execution of strength testing and field sampling procedures.
• Team Leadership : Supervise union and non-union field technicians, fostering a culture of accountability and safety.
• Operational Continuity : Collaborate with mix design and sustainability teams to ensure seamless handoffs and support.
• Documentation & Reporting : Maintain accurate records of field activities, test results, and issue resolutions.
• Safety & Compliance : Uphold safety standards and environmental regulations across all operational activities.
• Cross-Functional Collaboration : Work closely with Sales and Operations to align technical execution with business goals.
• Safety and Environment - Ensure compliance with safety and environmental regulations.
• Strive for Team Goals : Collaborate with HM Washington Operations, Sales and Customer Service Managers to shape and execute the companys strategic plan under the leadership of the Area Manager.

Who We Are Looking For :

Skills :

Behavior :

Education and Experience :

What We Offer

Equal Opportunity Employer - Minority / Female / Veteran / Disabled