Project Manager
Position : Project Manager
Duration : 3 Months- can be Extended After September Fiscal Year
Location : Montgomery, Alabama (Onsite from Day 1)
Project Description :
- Assist in creating and updating support tickets in ServiceNow.
- Help maintain all project documentation, templates, processes primarily in SharePoint.
- Coordinate with the technical team supervisors to prioritize tasks as needed to meet targets.
- Prepare and present oral and / or written technical reports and project presentations as needed.
- Gather Business and Reporting Requirements from various Stakeholders.
- Maintain various project tracking spreadsheets.
- Coordinate with training team to create a training plan and training materials.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Liaise with project stakeholders on an ongoing basis.
- Set and continually manage project expectations with team members and other stakeholders.
- Plan and schedule project timelines and milestones using appropriate tools.
- Delegate tasks and responsibilities to appropriate personnel.
- Identify and manage project dependencies and critical path.
- Responsible for tracking project issues / resolutions and coordinating with software vendors and / or team members for resolution / feedback.
- Supports project closure activities to include final reporting, lessons learned, knowledge transfer, and project document archiving.
Skills Required :
- Technically competent with various software programs, such as Microsoft Windows and Office 365, Excel, SharePoint, TEAMS.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- ServiceNow or Jira problem ticketing experience is a plus.
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- Reacts to project adjustments and alterations promptly and efficiently.
- Must be able to learn, understand, and apply new technologies.
- Familiarity with project management software, such as Microsoft Project.
- Demonstrated experience in personnel management.
Experience Required :
- 5 years direct work experience in a project management capacity, including all aspects of process development and execution.
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
Education Required :
College degree in the field of Business or IT.
Desired :
- Certifications in PMP
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