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Director, Strategic Alliances Program Management

Director, Strategic Alliances Program Management

isolvedCharlotte, NC
30+ days ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description

Principal Responsibilities

  • Coordinate internal resources and third parties for the flawless execution of projects.
  • Ensure that all projects are delivered on-time, within scope and within budget.
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
  • Ensure resource availability and allocation.
  • Develop detailed project plans to track progress.
  • Use verification techniques to manage changes in scope, schedule and costs.
  • Measure project performance using appropriate systems, tools and techniques.
  • Report and escalate to management as needed.
  • Manage the relationship with the client and all stakeholders.
  • Perform risk management to minimize project risks.
  • Establish and maintain relationships with third parties / vendors.
  • Create and maintain comprehensive project documentation.
  • Translate business strategy into actionable workforce plans.

Key Internal Stakeholders

  • Work with isolved Executive Steering Committee aligned with each strategic alliance.
  • Work with Chief Customer Officer and Customer Success team to maximize customer success objectives and implement winning services approaches.
  • Work with Sales Leaders to build comprehensive and competitive enablement and engagement approaches to ensure booking goals are met.
  • Work with Chief Marketing Officer and marketing Leaders to ensure efficient and seamless approaches with alliance partners on lead goals and campaigns.
  • Work with the Portfolio Management team responsible for embedded alliances and M&A integration to ensure all operational objectives are met and that projects are balanced and managed within the portfolio.

    • Key External Stakeholders

  • Work with alliance partner Executive Steering Committee.
  • Work with program / project management counterpart(s).
  • Work with key nominated and defined individuals as responsible and required towards objectives of the alliance.

    • Essential Requirements

  • At least 10 years proven experience in program management, project management, strategic partner or ISV / OEM relationship management or combination thereof.
  • 5+ years in a high technology, ideally software industry PMO.
  • Demonstrated experience leading and managing cross functional teams.
  • Proven working experience as a project administrator in technology, software, fintech or insurance sectors or combination thereof.
  • Solid technical background, with understanding or hands-on experience in project management software.
  • Excellent client-facing and internal communication skills.
  • Solid organizational skills including attention to detail and multi-tasking.
  • Strong working knowledge of Microsoft Office, Microsoft Project and / or Smartsheets.
  • Critical thinking and data analysis skills with success in working cross-functionally to implement solutions to business issues.
  • Excellent written, verbal, and presentation communication skill.
  • Ability to also have a "roll-up your sleeves" attitude to get the tactical tasks done.
  • Impeccable integrity, including sound judgment and professionalism; a forthright approach and willingness to give and receive open and candid feedback to improve leadership and ensure business success.
  • Capable, swift decision-maker, able to deal with ambiguity.
  • Comfortable in both strategy setting and execution within an agile organization.
  • Ability to build credible relationships with all stakeholders and lead with influence throughout the organization and with strategic partners.

    • Desirable Requirements

  • PMP / PRINCE II certification
  • CiPD certification
  • Knowledge of human capital management processes
  • Knowledge of the insurance industry, products and services
  • Software or high growth technology company experience

    • About isolved

    isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today's People Heroes - HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 5 million employees and 145,000 employers across all 50 states - who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk. isolved People Cloud, our intelligently connected platform, automates the entire employee experience by design, so that organizations can engage, empower, and energize their talent while freeing their People Heroes to exceed their goals and grow their careers.

    isolved offers competitive total rewards including health & welfare benefits, career development and advancement opportunities, 401(k) match, annual merit and pay for performance bonus eligibility and a flexible, safe work environment.

    isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, but is merely the most accurate lists for the current job. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice

    Location :   This position will be based in the USA (office or remote) and will require minimal travel.

    Duration :   This is a full time, permanent position.

    LI-remote

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    Director Program Management • Charlotte, NC