Therapy Access Manager (Chicago / Minneapolis / Detroit)

Therapy Access Manager

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs. United Therapeutics (Nasdaq : UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter's pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF). The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.

The Therapy Access Manager (TAM) is a customer-facing role that will be responsible for managing defined accounts within a specific region or territory, to support access for providers and patients. The role will provide education to healthcare providers and office staff on access services and reimbursement solutions specific to United Therapeutics' products. The TAM will demonstrate a compliant and consultative approach providing education to offices related to insurance authorization and / or reimbursement of products for appropriate patients.

Responsibilities include :

• Manage defined accounts within a specific region or territory, to support access for providers and patients including providing education to healthcare providers and office staff on access services and reimbursement solutions specific to United Therapeutics' products.
• Execute a region or territory strategic plan through partnership with internal and external stakeholders, which may include call center / HUB services, market access, and / or other matrix field partners.
• Serve as the payer expert for a defined geography and communicate payer changes to key stakeholders in a timely manner.
• Ensure understanding of the reimbursement process, specialty pharmacies, field reimbursement services, and UT's patient support program.
• Advise on patient level reimbursement issues in compliance with policies and well-defined Rules of Engagement.
• Manage daily activities that support appropriate patient access to United Therapeutics' products in the provider offices and work as a liaison to other patient assistance and access support services offered by United Therapeutics.
• Compliantly serve and support customers as an extension of patient support as appropriate, and provide in-person customer visits.
• Participate in cross-matrix meetings as appropriate. Participate in regularly scheduled team meetings and calls. Input call activity into customer relationship management tool (CRM).
• Provide office education and awareness during the entire access process which may include formulary coverage / utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and / or claims resolution.
• Educate physician office staff on the use of patient support services using UT approved educational materials, including web-based provider portals and other tools / resources as available.

Territory to include : North Dakota, South Dakota, Minnesota, Wisconsin, Michigan and Northern Illinois.

Minimum Requirements :

Preferred Qualifications :

This position will require candidates to live within the assigned territory. This includes North Dakota, South Dakota, Minnesota, Wisconsin, Michigan and Northern Illinois. The salary for this position ranges from $150,000 to $195,000 per year. In addition, this role is eligible for the Company's short-term and long-term incentive programs.

Eligible employees may participate in the Company's comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more.

United Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities. We strive to be an organization that engages the minds, hearts, and most spirited efforts of each of our employees. Our sense of purpose transforms what we do from work into mission, occupation into vocation and achievement into success. We challenge our employees with innovative and revolutionary projects, offer an environment which fosters high-level job performance and provide a highly competitive total rewards package. This is what makes United Therapeutics a stimulating place to work.