Field Service Representative

Company Description

Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment.

We are one of the world's leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials.

Our ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.

Job Description

The Field Service Representative (FSR)will be responsible for providing on-site technical customer service. This position will include chemistry test, chemical feed and control equipmentmaintenance, chemical inventory management, technical recommendations, andwritten service reports.

This is a customer facing position.

Main Responsibilities :

• Installs and serviceschemical feed and water treatment equipment at designated locations;
• Acts as technicalconsultant and liaison with customer management and technicalcounterparts;
• Provides service andsupport to customer sites within territory;
• Provides knowledge / supportto the account managers within the region with respect to the company's newest technologies for digitization and chemical feed andcontrol solutions;
• Provides training and information sessions to theaccount managers on this technology;
• Performs water analysisand / or collects samples for preparation, labeling and shipment to designated laboratory for analysis;
• Troubleshoots and repairspumps, instruments and control panels;
• Calibrates feed pumps,controllers, feed rate charts and maintains log sheets;
• Conducts preventativemaintenance on chemical feed pumps, controllers and instrumentation;
• Maintains inventory ofspare parts (lube oil, tubing, piping, etc), and adequate supply of reagents, sample containers, and shipment containers necessary forroutine as well as special sampling and analysis.

Qualifications

Qualifications / Requirements :

• 2 years of laboratory, plant-site or maintenance experience;
• Engineering Degree or 2years of technical training (college, military, technical / vocational school);
• Familiarity with water treatment processing;
• Strong communications andinterpersonal skills, customer service and results oriented with strong analytical skillsand business acumen;
• Team player, willing to work independently (after proper training), hands-on, self-motivated, and self-starter;
• Ability to read andinterpret instruction manuals, safety manuals, etc...;
• Mathematicalskills, including math operations in all units of measure, using whole numbers, fractions, decimals, ratio and percentages;
• Valid driver's license andsatisfactory driving record;
• Willing to submit to abackground investigation (Motor vehicle record, criminal, education and prior employment), physical evaluation and drug screen;
• Unrestrictedauthorization to work;
• Ability and willingness to travel within the Region as required to support the customers;
• Ability and willingness towork in range of environments to include but not limited to refineries, industrial facilities, manufacturing facilities, and powerindustry facilities;
• Must be willing to work inheavy industrial settings (steel / refining etc).

Additional Information

All your information will be kept confidential according to EEO guidelines.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.