Service Writer and Sales Leader

Overview : Busy independent auto repair facilities. Top pay and growth potential.

We are seeking a dedicated and experienced Auto Service Writer-Sales to lead our sales and service department. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role is crucial in ensuring that our team operates efficiently while maintaining high standards of quality and safety. This position will oversee daily operations, sales, manage staff, and ensure customer satisfaction through effective communication and problem-solving.

Duties

• Communicate with Automotive Technicians and write service and sales, providing guidance and support to ensure optimal performance.
• Communicate effectively with customers to understand their needs, provide estimates, and explain services performed.
• Price and sell automotive services while negotiating with customers to close sales effectively.
• Help inventory control to ensure that necessary parts and supplies are available for service operations.
• Assist in shift management by scheduling staff appropriately to meet service demands.
• Collaborate with the assistant manager to implement strategies for improving service efficiency and customer satisfaction.
• Monitor service quality and address any issues or concerns promptly to maintain high standards.

Experience

Join our team as a Sales Leader where you can make a significant impact on our operations while fostering a positive work environment!