PX Operations Manager

Operations Manager

Zoom is seeking a dedicated Operations Manager to maintain our People Experience operations. The person in this role will drive automation initiatives and enhance employee experience through innovative AI solutions. This role is critical for improving operational efficiency and strategic impact across our HR functions.

We support Zoom's overall business strategy by supporting the needs of our most important resource, our people. We help teams identify, hire, onboard, develop, reward, and continually improve the employee experience for all Zoomies.

Responsibilities include leading system and process automation initiatives, maintaining and optimizing HR systems, developing comprehensive documentation and policies, creating reporting and analytics dashboards, managing organizational changes, coordinating international HR projects, overseeing financial and compliance management processes, supporting recruitment and talent management processes, and identifying opportunities to enhance employee experience through innovative AI solutions and process improvements.

We're looking for someone with a Bachelor's degree in a related field, 8-10 years of experience in HR operations or professional services, experience with HR technologies, experience implementing AI tools and automation solutions, excellent project management capabilities, experience designing and implementing HR operations, knowledge of compliance and regulatory requirements, experience with international HR operations, excellent analytical skills, excellent communication skills, and an innovative mindset.

Salary Range or On Target Earnings : Minimum : $126,500.00 Maximum : $276,700.00. In addition to the base salary and / or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note : Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date : 10 / 14 / 25

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.