Talent.com
Setra
Applications EngineerSetra • Hartford, Connecticut, US
Applications Engineer

Applications Engineer

Setra • Hartford, Connecticut, US
30+ days ago
Job type
  • Full-time
Job description

We are searching for a driven, customer-focused technical support specialist to join the Gems Setra team! The ideal candidate is a self-starter with excellent problem-solving skills who is motivated by a challenge. They will be a fast learner, a great teammate, have a “can-do, no fear” attitude, and willing to roll up their sleeves to help a colleague or customer! This person will be responsible for providing technical assistance to customers, channel partners, and Sales on new and existing products.

Basic functions & essential duties:

  • Plan and develop high-value tools and content that enable rapid self-service product and application selection for customers, field sales and distribution.
  • Identify content gaps and develop marketing plans for assigned products to drive growth.
  • Pre, and post sales technical support to customers and the sales team.
  • Handle customer technical support cases through phone and email submissions
  • Assist in maintenance and development of product manuals, FAQs and customers data records
  • Partner with Sales and Product Managers to bring application expertise to the customer
  • Work on special projects including new product development testing & qualification, dynamic sales demos, kaizen events, etc.

Required skills / experience:

  • 2+ years of inside sales or customer/technical service experience, preferably within a manufacturing company and a business-to-business sales environment
  • High proficiency in English language, including conversing and writing about technical subjects.
  • Ability to articulate technical product information to people of all levels from engineers to end users.
  • Ability to create & build relationships both internally and externally.
  • Represent the company both face to face and over the phone/video with a clear and charismatic presence.
  • Maintain a service-oriented and customer-focused approach
  • Professional written and interpersonal skills are essential when communicating with customers
  • Time-management skills and the ability to establish reasonable deadlines for resolution
  • Ability to manage and prioritize several projects efficiently

Desired skills / experiences:

  • Possessing a second fluent language (French, German, etc.) would be advantageous, but not essential.
  • Understanding of electro-mechanical industrial/medical products and Instrumentation and their use.
  • Foundational knowledge of customer end products/electrical systems/Instrumentation
  • Experience with BMS, BAS, EMS, CMS, PLC, HMI, SCADA etc. over different communications (BACnet IP, BACnet MS/TP, Modbus RTU, Modbus TCP, DeviceNet, Profibus or Profinet) would be an advantage.
  • Ability to read and interpret engineering schematics, drawings, specifications, and standards.
  • Intermediate PC skills and the use of Microsoft Office/Outlook.
  • Strong accountability and ownership philosophy.
  • Team player, intuitive, proactive, with a fine attention to detail
  • Experience using a CRM system (Salesforce preferred)

Education:

  • Technical Bachelor’s degree in Technical or Engineering subject area or a relevant field experience.

Travel:

  • Domestic and international travel may be required. (10-20%)
Create a job alert for this search

Applications Engineer • Hartford, Connecticut, US

Similar jobs

Sales Engineer

TRUMPFFarmington, CT, United States
Full-time

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.Our company cultu... Show more

 • Promoted

Apprentice Engineer

HinesNew Britain, CT, United States
Full-time

Overview:When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry.Our legacy is rooted in innovation and excellence, ear... Show more

 • Promoted

Quality Engineer

Deringer-Ney Inc.Bloomfield, CT, United States
Full-time

The Quality Engineer is primarily responsible for the application, troubleshooting, and maintenance of procedures and elements of the company quality system.The Quality Engineer is also responsible... Show more

 • Promoted

Field Service Engineer - CT

Winbro Group TechnologiesHartford, CT, US
$45.00 hourly
Full-time
Quick Apply

At Winbro, we are at the heart of the green hydrogen revolution enabling production of next generation fuel cells with our ultra fast laser drilling and welding technologies.Our technology is capab... Show more

Quality Engineer II

Kaman Precision Products, Inc.Middletown, Connecticut, United States
Full-time
Quick Apply

Precision Fuzing and Sensors is actively hiring for a Quality Engineer II in Middletown, CT.This role is responsible for identifying nonconformances, leading root cause analysis, and working with c... Show more

Software Engineer - Intelligent Robotics

Platinum Global Talent Solutions Ltd.Hartford, Connecticut, United States
Full-time
Quick Apply

Software Engineer – Intelligent Robotics.NOTE: ROBOTICS EXPERIENCE IS AN ABSOLUTE REQUIREMENT.Please only apply if you have prior experience developing software to control the motion of robots or&n... Show more

Repair Engineer / Quality Engineer (Aerospace Overhaul)

Bestlogic StaffingHartford, Connecticut, United States
Full-time
Quick Apply

Our client, a leading aerospace overhaul and repair organization, is seeking a.Repair Engineer / Quality Engineer.This role is critical in ensuring.You will work cross-functionally with engineering... Show more

Systems Engineer -- Hartford, CT

Sunrise SystemsHartford, Connecticut, United States
Full-time
Quick Apply

Duration: 12 months on W2 contract.Develops, plans and analyzes, designs products, and programs computer software that requires extensive research.Utilizes advance knowledge in the field of compute... Show more

Skunkwerks Engineer

LiquidPistonSuffield, CT, US
Permanent
Quick Apply

LiquidPiston This role is fully onsite in Bloomfield, CT, five days per week, and the company will be relocating to Suffield, CT later in 2026.Our compact, high-efficiency engines power application... Show more

Senior Wastewater Analyst/Engineer

Trilon GroupHartford, Connecticut, US
Full-time +1
Quick Apply

A desire to effect positive change.That’s what it takes to work at Fuss & O’Neill – because that’s what we do for the communities in which we work: we create, innovate, and design long-lasting impr... Show more

CNC Manufacturing Applications Engineer — Medical Devices

TOMZ Manufacturing CorpBerlin, CT, US
Full-time
Quick Apply

Imagine starting your day reviewing a new implant design with R&D, then walking the floor to validate a first-article run on a Swiss lathe, and closing the afternoon by standardizing a high-run... Show more

Controls System Designer

Flow Tech, Inc.South Windsor, CT, US
$90,000.00 yearly
Full-time
Quick Apply

Introduction Flow Tech is an employee-owned company built on collaboration, accountability, and long-term vision.The company is preparing for accelerated growth by strengthening leadership executio... Show more

SCCM Engineer

thehivecareers.coHartford, CT, United States
Full-time
Quick Apply

Hands on experience working on Microsoft SCCM (Deployment & Patch Management).Application Packaging experience and in depth knowledge of Flexera Admin Studio in repackaging Legacy setups and cu... Show more

Sales Engineer (Injection Molding) - Holyoke MA

Michael PageSpringfield, MA, United States
Permanent

Sales Engineer (Injection Molding).Join a growing manufacturer known for complex, custom-engineered work.Develop into a strategic BD role with mentorship and support.Our client is a well-establishe... Show more

 • Promoted

Sales Engineer, Connecticut

iAutomationHartford, CT, United States
Full-time

Sales Engineer, Connecticut/h2piAutomation, a full-service automation company, developing robotic solutions and offering design, engineering, and integration (DEI) services, product support, and pr... Show more

 • Promoted

Sales Engineer

Trumpf, Inc.Farmington, Connecticut, United States
Full-time

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.Our company cultu... Show more

 • Promoted

Sr. Engineer TECHM-JOB-25274

Keylent, Inc.Hartford, CT, United States
Full-time

The Sourcing Specialist will work on sourcing to identify areas of untapped opportunity in resins/raw materials, Transportation, and work with sourcing team to develop plans for cost improvement.Dr... Show more

 • Promoted

Engineer

Munich REHartford, Connecticut, United States
Full-time

The Engineer - Equipment Technology Lab will be responsible for transferring & analyzing data from various platforms and software environments, creating actionable changes and improvements to the b... Show more

 • Promoted

Quality Engineer

TalentCraftAgawam, MA, United States
Permanent

We are seeking a Quality Engineer to support manufacturing operations by ensuring product and process quality meet customer and regulatory requirements.In this role, you’ll be responsible for drivi... Show more

 • Promoted

Sales Engineer

BelcanFarmington, CT, United States
Full-time +1

Pay Rate: $75,000 - $90,000/year Location: Farmington, CT (Training in Italy for 3-6 months) Start Date: ASAP Job Type: Direct Hire Schedule: Monday - Friday, Full-Time.Support sales and commercial... Show more