Senior Manager, Event Services

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens ourcorevalueswhich are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Senior Event Services Manager, under direction, manages and supervises centralized conference services. Responsible for the design, documentation, implementation, and monitoring a comprehensive event strategy for the department they serve.

What you need to know

Salary:will be commensurate based on the selected hire’s education and experience.

Special Instructions: A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV/Resume or upon answering the questionnaire you may attach the documents.

Qualifications

Required Education and Experience

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

• Six years of experience in event planning, hospitality management, or other related field.

Preferred Qualifications

• Bachelor’s degree in hospitality management, Event Planning, Business Administration, or a related field.

• Eight or more years of progressively responsible experience in event services or conference operations, preferably in a higher education or large-scale institutional setting.

• Experience supervising teams, including full-time staff and student workers.

• Demonstrated experience with budgeting, billing, and vendor negotiations.

• Familiarity with university policies and procedures related to facility usage and liability.

Knowledge, Skills, and Abilities

• Ability to multitask and work cooperatively with others

• Ability to communicate effectively with stakeholders, including faculty, staff, students, and external partners.

• Proficient in event management platforms, scheduling tools, and Microsoft Office Suite.

• Ability to prioritize tasks, manage competing deadlines, and work independently.

• Demonstrated problem-solving skills and adaptability in a fast-paced environment.

• Knowledge of risk management and liability issues related to events.

Responsibilities

Event Planning and Management

• Coordinates the full scope of event services, including reservations, scheduling, planning, service delivery, billing, and post-event evaluations.

• Manages and maintains the SPH events calendar and ensure timely and accurate updates.

• Oversees event setup logistics and manage event timelines and service schedules.

• Provides operational support to the Dean’s Office team during events and peak activity periods.

• Ensures compliance with university policies, including administration of insurance documents and waivers of liability.

• Performs other duties as assigned

Event Strategy and Stakeholder Coordination

• Designs, documents, and implements a comprehensive event strategy aligned with school goals.

• Develops event-related policies, procedures, and reporting mechanisms for internal and external stakeholders.

• Builds and maintains strong relationships with vendors and service providers to ensure quality and efficiency.

• Collaborates with internal units and external partners to support recruitment, retention, and school engagement efforts.

• Coordinates with the Office of Student Services (OSS) for integrated event planning that supports retention and recruitment initiatives.

Staff Oversight and Training

• Supervises and trains event staff, setup crew, student workers, and part-time staff.

• Determines staffing needs.

Branded Inventory Management

• Oversees procurement of branded items and promotional materials

• Manages inventory

• Manages on-line SPH purchasing store.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

• Medical,prescription drug,dental,vision,life and AD&D,flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

• Automatic enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

• Living Well, a program at Texas A&M that has been built by employees, for employees