Compliance And Privacy Manager
Boulder Care is a digital clinic for addiction medicine, recognized for its innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care. We provide Boulder patients with a fully virtual, multidisciplinary care team, including medical providers, behavioral health clinicians, and peer recovery specialists, who deliver personalized treatment, including medication-assisted treatment (MAT) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most.
As the Manager of Compliance & Privacy, you'll lead and scale our health care compliance and privacy programs across a rapidly growing, telehealth-based addiction treatment model. You will be responsible for ensuring Boulder Care operates at the highest standards of compliance with health care regulations and privacy laws in every jurisdiction in which we deliver services, including oversight of privacy and compliance operations, state behavioral health certification and accreditation program compliance, internal audits, incident responses, managing education and training initiatives, and monitoring and mitigating risk. In this role, you will partner closely with legal, clinical, IT, product, operations, and executive leadership to embed compliance and privacy into our services, policies, and culture.
Health Care Compliance, Accreditation and Behavioral Health Certification, and Privacy Program Management - 90%
- Develop, maintain, and enhance compliance policies, procedures, and controls for telehealth-based addiction treatment services in multiple states in accordance with best practices and applicable state and federal laws and regulations; lead periodic reviews and updates as laws / regulations evolve
- Serve as the designated Privacy Officer and oversee compliance with HIPAA, 42 CFR Part 2, and applicable state privacy laws and regulations
- Manage national accreditation and state behavioral health certification program compliance, including policy development and new market applications
- Conduct privacy & compliance risk assessments, internal audits, gap analyses; implement corrective plans and monitor remediations as necessary
- Manage incident response : oversee investigations of privacy or compliance breaches, coordinate response, notification, and remediation
- Lead training & awareness programs for clinical, operational, technical, and other staff on privacy, security, and regulatory compliance topics
- Monitor regulatory landscape : track changes and developments in relevant laws and regulations, assess their impact on Boulder Care's operations, and advise leadership accordingly
- Support compliance with contractual obligations (e.g. with payors, vendors, partners) related to privacy, consent, data use and sharing
- Serve as liaison to external regulators or auditors, manage audit or investigation responses, ensure documentation readiness
- Maintain metrics, dashboards, and reporting to leadership on compliance / privacy performance, risk indicators, and program health
- Lead or participate in internal compliance committees; coordinate with Chief Legal Officer, clinical operations, and information security teams
Ethical Leadership, Compliance and Organizational Communication -10%
Demonstrate knowledge of ethical standards, professional codes, and applicable laws affecting the department and companyUphold and model organizational policies and professional codes of ethics; document and escalate reports of unethical behavior as required by Boulder policies, licensing bodies, or legal standardsPromote ethical, patient-centered decision-making by engaging in constructive discussions on the impact of work decisions on patients, staff, and stakeholdersCommunicate policies, procedures, and organizational culture effectively to candidates, new employees, and colleaguesFoster a culture of professionalism, transparency, and accountability to ensure consistent compliance across the teamWhat you bring :
Minimum of 4 years of health care compliance, privacy, and risk management experience, with a strong preference for experience in telehealth, behavioral health and / or addiction medicine settingsDeep knowledge and proven experience with HIPAA, state privacy laws, and healthcare regulatory compliance in multi-state environmentsExperience leading incident response, internal audits, policy development, and regulatory-driven investigationsStrong leadership skills; ability to manage cross-functional teams, influence without direct authority, and drive culture changeExcellent communication skillswritten, verbal; able to deliver training, to work with executive leadership and with staff at all levelsStrong analytical skills; comfort with interpreting complex regulatory requirements and translating them into practical operational policiesHigh integrity, ethical mindset, attention to detail, ability to maintain composure under pressureNice to have but not required :
Knowledge of 42 CFR Part 2Professional certifications (e.g. Certified in Healthcare Compliance (CHC), Certified Healthcare Privacy Compliance (CHPC), or equivalent), or attainable within one year of hirePrior experience scaling compliance / privacy programs in a startup environmentWork environment :
This is a fully remote role but we are currently only hiring candidates located in the following states : AZ, CO, FL, GA, ID, IL, KY, MA, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, WA, or WV. Applicants must reside and work in one of those states to be consideredBoulder Care employees are free to use our river-front HQ located in Portland, OR whenever they would likeExpected hours of work :
This is a full-time remote position expected to work 40 hours between Monday-Friday
Compensation :
The starting pay range for this position is $110,000 - 135,000 per year; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and / or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).
Hiring timeline :
Phone Interview (30min)Hiring Manager Interview (60min)Panel Interview (60min)Some of Boulder's amazing benefits for regular, full-time employees :
Contribution to meaningful, life-saving work!Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their familiesMental Health Services via Regence, Doctors on Demand, and EAP for continuous care4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employmentSick leave accrued at 1 hr for every 30 hrs paid9 Paid Holidays per year12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)401(k) retirement savingsRemote friendly with hardware provided to complete your work dutiesOur values :
The people we care for always come firstOur opportunity is also our duty, in service to othersShare facts to change minds, instill empathy to change heartsMove the industry forward : follow the dataStrong individuals, stronger togetherBoulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status. If you are a qualified person with a passion for what we do, please apply!