Talent.com
Operations Coordinator

Operations Coordinator

PavagoDurham, NC, US
1 day ago
Job type
  • Full-time
Job description

Operations Coordinator

Position Type : Full-Time, Remote

Working Hours : U.S. client business hours

About the Role :

Our client is seeking an Operations Coordinator to provide day-to-day support across core business functions. This role ensures that operations run smoothly by managing workflows, maintaining records, monitoring KPIs, and serving as a bridge between departments. The Operations Coordinator creates clarity, consistency, and efficiency in the daily running of the organization.

Responsibilities

Process Coordination :

  • Track workflows across departments (finance, HR, customer service, logistics, IT).
  • Ensure operational tasks are completed on schedule and according to SOPs.
  • Escalate bottlenecks or inefficiencies to management.

Data & Reporting :

  • Maintain operational databases and dashboards.
  • Generate weekly / monthly reports on KPIs such as productivity, resource utilization, and cost efficiency.
  • Ensure all reporting is accurate, timely, and actionable.

    • Documentation :

  • Maintain and update SOPs, process maps, and compliance documentation.
  • Organize digital files in systems such as SharePoint, Google Drive, or Notion.

    • Vendor & Partner Coordination :

  • Manage vendor communication, track service delivery, and ensure invoices are routed / approved.
  • Monitor vendor SLAs and escalate issues.

    • Cross-Department Support :

  • Coordinate between teams to align on projects, events, or recurring tasks.
  • Support leadership with ad hoc operational projects and research.

    • Compliance & Controls :

  • Ensure daily operations adhere to compliance and quality standards.
  • Maintain accurate logs for audits or internal reviews.

    • What Makes You a Perfect Fit :

  • Strong multitasker who thrives on organization and accountability.
  • Analytical mindset with ability to spot trends and inefficiencies.
  • Clear communicator who can work across functions.
  • Comfortable balancing routine tasks with special projects.

    • Required Experience & Skills (Minimum) :

  • 2+ years in operations, coordination, or business support roles.
  • Proficiency with Microsoft Office / Google Workspace.
  • Familiarity with ERP, CRM, or operational systems (Salesforce, HubSpot, NetSuite, or equivalent).
  • Strong Excel / Google Sheets skills (dashboards, pivot tables, KPI tracking).

    • Ideal Experience & Skills :

  • Background in process improvement (Lean, Six Sigma, Kaizen, etc.).
  • Experience preparing SOPs and operational documentation.
  • Exposure to data visualization tools (Power BI, Tableau, Looker).
  • Industry experience in services, SaaS, logistics, or professional firms.

    • What Does a Typical Day Look Like?

    An Operations Coordinator's day is defined by keeping business functions aligned, efficient, and on track. You will :

  • Monitor workflows across multiple departments to ensure daily tasks and projects are completed on time.
  • Update operational dashboards with the latest data and distribute KPI reports to management.
  • Maintain accurate records and SOPs, ensuring documentation reflects current practices.
  • Communicate with vendors and partners to confirm service delivery, resolve issues, and track SLAs.
  • Coordinate cross-departmental projects, following up on action items and escalating risks.
  • Support leadership with ad hoc analysis, reporting, or operational initiatives.

    • In essence : you act as the glue of the organization's operations, ensuring processes are efficient, information is accurate, and leadership has visibility into daily performance.

    Key Metrics for Success (KPIs) :

  • On-time completion of operational workflows.
  • Accuracy of KPI reporting and dashboards.
  • Zero missed vendor / service obligations.
  • SOPs and records consistently updated and audit-ready.
  • Positive feedback from stakeholders on communication and coordination.

    • Interview Process :

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Practical Task (e.g., create a weekly KPI dashboard or process tracker from sample data)
  • Client Interview
  • Offer & Background Verification
    • Create a job alert for this search

    Operation Coordinator • Durham, NC, US

    Related jobs
    • Promoted
    Operations Coordinator

    Operations Coordinator

    Mary Square, LLCApex, NC, US
    Full-time
    We're seeking a highly organized.In this role, you'll work closely with our product, sales, and warehouse teams to ensure smooth operations, accurate inventory, and exceptional customer experiences...Show moreLast updated: 30+ days ago
    • Promoted
    Shipping Logistics Coordinator

    Shipping Logistics Coordinator

    Star Sleep & WellnessCary, NC, US
    Full-time
    About Star Sleep & Wellness….For our patients, we are a sleep medicine office that treats multiple sleep disorders and strives to provide a medical experience that is unlike most others....Show moreLast updated: 2 days ago
    Business Operations Coordinator

    Business Operations Coordinator

    KoroberiRaleigh, NC, US
    Part-time
    Quick Apply
    Koroberi, a business-to-business marketing agency, is seeking a highly organized and proactive business operations coordinator to support the smooth day-to-day functioning of our...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager

    Operations Manager

    Carenet HealthDurham, NC, US
    Full-time
    The Manager Operations is responsible for overseeing the performance, productivity, and quality of assigned Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists.This role ens...Show moreLast updated: 2 days ago
    • Promoted
    Business Operations Support Manager

    Business Operations Support Manager

    North Carolina StaffingRaleigh, NC, US
    Full-time
    Business Operations Support Manager.Location : Remote (Based in the U.Primary Function : The Business Support Manager plays a critical role in driving operational excellence and ensuring the smooth e...Show moreLast updated: 1 day ago
    • Promoted
    Quotations Coordinator

    Quotations Coordinator

    North Carolina StaffingRaleigh, NC, US
    Full-time
    Coordinator - Quotations Department.As a Coordinator - Quotations Department, you will support the Quotation Department and branch management, which has the overall responsibility to provide others...Show moreLast updated: 1 day ago
    • Promoted
    Event Coordinator

    Event Coordinator

    Centrifuge Media, Inc.Raleigh, NC, US
    Full-time
    The Centrifuge Media Event Coordinator collaborates with our Account Managers (AM), Project Managers (PM), and other internal team members to ensure client events, objectives, and service needs are...Show moreLast updated: 14 days ago
    • Promoted
    Operations Manager

    Operations Manager

    Chiron Management CompanyDurham, NC, US
    Full-time
    Our job opening is an opportunity for a fast start and rapid career growth.We're a stable and profitable international IT fintech holding. We have 1000+ employees worldwide, and our businesses inclu...Show moreLast updated: 1 day ago
    Wellness and Racquets Operations Coordinator

    Wellness and Racquets Operations Coordinator

    Governors ClubChapel Hill, NC, USA
    Full-time
    Quick Apply
    Governors Club – Chapel Hill, NC.Director of Wellness Operations / Director of Racquets.Full-Time – 6 : 00 am – 2 : 00 pm. Governors Club is seeking a dedicated, detail-oriented profes...Show moreLast updated: 17 days ago
    • Promoted
    Operations Specialist II (ACH OPS)

    Operations Specialist II (ACH OPS)

    First Citizens BankRaleigh, NC, US
    Full-time
    This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office. We are looking for candidates who live within a commutable distance to ...Show moreLast updated: 28 days ago
    • Promoted
    Operations Associate - Alamance Crossing

    Operations Associate - Alamance Crossing

    JCPenneyBurlington, NC, US
    Full-time
    The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and yo...Show moreLast updated: 30+ days ago
    • Promoted
    Inbound Logistics Coordinator

    Inbound Logistics Coordinator

    OX ToolsDurham, NC, US
    Full-time
    The Inbound Logistics Coordinator plays a critical role in managing and optimizing the flow of goods from international suppliers to domestic warehouses. This position ensures timely, cost-effective...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Facilities Coordinator (Remote)

    Facilities Coordinator (Remote)

    Remote StaffingRaleigh, NC, US
    Remote
    Full-time
    Facilities Coordinator (Remote).As a CBRE Facilities Coordinator, you will support more than sixty commercial office, care delivery, and pharmaceutical facilities across the Western central United ...Show moreLast updated: 18 hours ago
    • Promoted
    Seasonal Operations Associate - Alamance Crossing

    Seasonal Operations Associate - Alamance Crossing

    JCPenneyBurlington, NC, US
    Full-time +1
    Do you like working with your hands and staying active? Do the words "order" and "process" get you excited? Do you enjoy making things happen behind the scenes and seeing your work flourish in a st...Show moreLast updated: 30+ days ago
    Sales Coordinator

    Sales Coordinator

    OTO DevelopmentChapel Hill, North Carolina, United States, 27516
    Full-time
    Pay Rate : $18 - $22 per hour, depending on experience.We are pleased to announce a wonderful opportunity for a.What will you be doing most days?. Initiate and follow up on leads for your market segm...Show moreLast updated: 30+ days ago
    • Promoted
    Home Care Performance Improvement Coordinator

    Home Care Performance Improvement Coordinator

    UNC Health CareRaleigh, NC, United States
    Full-time
    UNC Home Care is seeking a candidate with process improvement experience.Will consider candidates with RN or Physical Therapy experience. Become part of an inclusive organization with over 40,000 te...Show moreLast updated: 5 days ago
    • Promoted
    Events Coordinator

    Events Coordinator

    MichaelsRaleigh, NC, US
    Full-time
    Store-ral-brier Creek Pkwy, Nc.Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests.De...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    Owens & MinorRaleigh, NC, US
    Full-time
    At Owens & Minor, we are a critical part of the healthcare process.As a Fortune 500 company with facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologi...Show moreLast updated: 30+ days ago