Job Description
Title : Strategic Accounts Executive
Responsibilities
Primarily responsible for the account management of accounts considered to be "Strategic" to the success of Nor1
Develop and maintain trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Liaise between the customer and internal teams
Act as spokesperson and point of contact with key account staff while managing and developing corporate and property relationships
Become an expert on assigned accounts - understanding brand differentiators, loyalty program, operating systems and brand strategies
Identify revenue opportunities within each account (i.e. Product, Exposure Channel, Region, etc.), and quantify the revenue potential
Analyze reporting of revenue production and performance statistics, identifying root problems and plans for resolution
Develop, plan, monitor, train and manage all brand initiatives (internal and external)
Identify "best practices, solutions and automation processes" that would enable Nor1 to scale the Nor1 platform across all accounts
Perform research and author account plans with goals and action steps for each account, giving consideration to regional and product differences
Plan and execute monthly / quarterly update meetings and year end performance reviews for each account
Communicate and collaborate regularly with the broader Nor1 team to ensure appropriate account handling and hotel solicitation
Perform various other activities that enhance the effectiveness of the Business Development Team
Specific Job Knowledge, Skill and Ability
Proven and successful business track record
Strong analytical skills
Ability to build relationships, navigate and penetrate companies' enterprises at multiple levels
Experience in managing teams working cross-functionally within an organization
Excellent oral and written communication skills
Customer oriented with a focus on the voice of the customer
Demonstrated expert proficiency in Microsoft Office
Experience analyzing data in a Business Intelligence tool (i.e. Cognos, Power BI, SAS, etc.)
Experience working with a CRM tool (i.e. Oracle Sales Cloud, Salesforce, Sugar, Delphi, etc)
Attentive to details
Able to prioritize and multi-task to meet deadlines
Responsibilities
Required Qualifications :
Bachelor's degree in Business, Sales, Analytics or related field
5+ years experience in the hospitality and travel industry (Revenue Management and Front Office a plus)
Must demonstrate excellent communication skills including a comfort level with speaking in small and large public and social gatherings
Excellent in creative writing and oral communication
Analytical, critical thinker with an entrepreneurial spirit
Ability to effectively manage and motivate teams individually and through others
Ability to travel with minimal notice
Preferred Qualifications :
Prior experience from a 3rd party vendor in the hospitality industry
Local to the greater Chicagoland area
Experience with Nor1's suite of products
Disclaimer
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US : Hiring Range in USD from : $90,100 to $147,600 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60 / 40 - 70 / 30.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee / Spouse / Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
About Us
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We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Representative Iii • Nashville, TN, US