FT Staff Pharmacist - Floater Store 157 Matthews, NC.

Harris Teeter
MATTHEWS, NORTH CAROLINA
Full-time

Position Summary :

Provide world class customer service in stores asa pharmacist and work to satisfy every customer's needs by exceeding theirexpectations and making every shopping visit an enjoyable and remarkableexperience.

Take responsibility of the overall operation of the pharmacy,maximizing controllable profit and minimizing expenses. Ensure allpharmacy associates comply with current company standards and all Federal andState regulations.

Treat our customers and employees in an ethical,respectful manner and promote an inclusive, efficient work environment. Act as a responsible member of the community by placing emphasis on theimportance of safety and accuracy when handling patient needs.

Assist thepharmacy manager by carrying out supervisory responsibilitiesincluding training of associates, planning, assigning or directing work,addressing complaints and solving problems.

Essential Job Functions

Primaryjob functions as the pharmacist are :

Workas a pharmacist in a store covering available shifts

Performspecial projects as determined by the Director of Pharmacy or PharmacyOperations Managers

Respondto pharmacy needs for relief coverage and travel to regional locations asneeded. Relief coverage needs can be either routine or emergency

Demonstratea commitment to providing customer service that makes all customers feelwelcome, important and appreciated

Administerimmunizations to customers following Harris Teeters standing orders andprocedures

Completeclinical services according to relevant case load

Dispenseor compound medications to customers pursuant to prescriptions - followinglaws, regulations, policies, procedures and ethics standards

Reviewprescriptions issued by prescribers to ensure accuracy and determine formulasand ingredients needed

Verifythe work of pharmacy technicians and interns, including the accuracy of allprescriptions assembled and the determination of formulas and ingredientsneeded

Evaluatenew medications and existing medications within a patient profile to ensurethat there are no drug interactions prior to filling prescription

Engagethe pharmacy team to maintain appropriate day supply and follow protocol onrecalls

Followall state and federal laws regarding annual department and personal licensingapplication / renewal

Maintainestablished procedures for quality assurance, security of controlled substancesand disposal of hazardous waste drugs

Communicateinformation regarding on-going special programs with department members whentheir department or job functions may be impacted

Adhereto all company, local, state and federal laws and guidelines, including HIPAA andfraud, waste and abuse

Complywith state and federal laws in regards to pharmacy dispensing and the sale ofpharmacy and non-pharmacy products

Promotetrust and respect among the team

Mustbe able to perform the essential functions of this position with or withoutreasonable accommodation

Ensurethat professional standards, regulations, laws and applicable guidelines and / orprotocols are met by all pharmacy employees

Checkin vendors according to standards

Adhereto the most updated version of all company policies, procedures and programs

Communicatewith management about advertising, merchandising and any errors seen affecting customerexperience

Completepaperwork accurately and maintain appropriate records

Performessential job functions throughout scheduled hours accurately and efficiently,including but not limited to : data entry, inventory, stocking, dispensing,reporting and sales of prescriptions

Maximizegross profit and minimize operating expenses

Maintainrecords and reports related to pharmacy functions, volume and sales. Review andanalyze all financial reports and data.

Make timely and effective decisionsbased on this analysis

Listento and handle complaints appropriately

Maintainconfidentiality of customer records and information

Timemanagement, including breaks and meals, of all pharmacy personnel

Assiststore leaders and associates in providing a positive customer shoppingexperience and increase Harris Teeters reputation of world class customerservice

Createan environment that enables customers to feel welcome, important andappreciated

Understandand follow company guidelines regarding registers, payment and transactions

Displaya positive attitude while interacting with others

Adhereto safety programs and procedures

Reportall illegal activity, including but not limited to robbery, theft, or fraud

Reflectan appropriate and respectful business image to customers and visitors indress, demeanor and attitude. Never be rude to a patient or customer

Assistin maintaining a clean and organized space, neat department, including but notlimited to the pharmacy, register, refrigerators and blood pressure machineareas.

Behaviors / Skills

Achieves results through teamwork

Open to diverse ideas, worksinclusively and collaboratively with others, holds self and others accountable,involves others to accomplish individual and team goals

Analytically Researches and CollectsData

Uses intuitionand experience to complement data

Communicates Effectively and Candidly

Communicate clearly and directly,be approachable and relatable, engage people and help them understand change,provide and seek feedback, actively listen, and convey clear and strategicdirections.

Have excellent interpersonal skills

Excels in Customer Service

Provide exceptional customerservice regardless of circumstance.

Executes with Excellence

Action oriented, set clearexpectations and milestones and involved in problem solving

Leads Change and Innovation throughPositive Influence

Demonstrate strong character, build partnerships, model balance between workand personal life, take responsibilities for self-development, role modelleadership qualities such as motivation, inspiration, passion, trust, confidenceand adaptability, work to coach and develop others, embrace technology, putforward creative ideas, champion and implement processes for improvement, takeinitiative and ask for or offer help when needed.

Manages People Well

Provide performance feedback and includestaff in planning, decision-making and facilitating the improvement ofprocesses, products and services

Puts Patients and Safety First

Act as a champion for the patients,anticipating needs and exceeding expectations, in order to gain their trust andrespect.

Identify and correct conditionsthat affect employee and patient safety.

Solve Problems

Identify, analyze and resolveproblems efficiently and effectively

Strives for Reliability andPunctuality

Reportfor work on time and as scheduled. In the rare instance when you cannot avoidbeing late or are unable to work as scheduled, your supervisor orManager-on-duty must be notified at least 2 hours in advance of your scheduledstart time so appropriate arrangements can be made.

Be committed to meeting or exceeding goals.

Effectiveand excellent verbal and written communication skills

Abilityto work with mathematical concepts such as probability and statisticalinference. Ability to apply concepts such as fractions, percentages, rationsand proportions to practical situations.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Position Qualifications / Education :

Mustbe a licensed pharmacist, in good standing, within the state(s), as necessary

Bachelorsdegree in Pharmacy or PharmD. Previous experience preferred.

Immunization-certifiedthrough APhA and CPR-certified through an accredited, state-approved organization

23 days ago
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