Senior Salesforce Business Analyst

Job Description

Job Description

• Only qualified Senior Salesforce Business Analyst candidates located near Boston, MA will be considered, as the position requires onsite presence

Required Education :

Preferred Certifications :

Required Knowledge, Skills, Experience and Abilities :

Preferred Knowledge, Skills, Experience and Abilities :

Client is seeking an exceptional individual to join the Home and Community Living application development team as a Senior Salesforce Business Analyst. This is an exciting opportunity to join a highly skilled team and contribute to a critical and highly visible modernization initiative within Client.

The Business Analyst will play a key role in supporting the implementation of Salesforce applications, acting as a liaison between business areas, technical teams, and vendor partners. This role will emphasize change management, service delivery, and implementation oversight, ensuring that users are empowered to leverage Salesforce’s out-of-the-box capabilities while maintaining alignment with agency policies and program needs. The Business Analyst will also be responsible for analyzing complex business processes, documenting requirements, and guiding adoption through structured training and governance.

Detailed List of Job Duties and Responsibilities :