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Customer Account Manager
Customer Account ManagerServiceChannel • Virginia Beach, VA, US
Customer Account Manager

Customer Account Manager

ServiceChannel • Virginia Beach, VA, US
1 day ago
Job type
  • Full-time
Job description

Account Manager

Gordian is looking for an Account Manager based out in Virginia Beach, Virginia, who demonstrates professionalism, construction knowledge and delivers results through their expertise while using Gordian's extraordinary construction data and software. Primary responsibility for Gordian Account Managers is to provide support, training, for products and services centered around Job Order Contracting (JOC) for clients in a specific geographic area.

JOC is a procurement method and construction process that helps federal, state and local governments, schools, hospitals, higher education institutions and others maximize efficiency, optimize cost savings, and increase construction quality.

Primary Responsibilities :

  • Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients
  • Implement and adhere to project procedures from project identification, assistance in overseeing the development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders
  • Ability to read and understand construction plans and specifications, with a depth of knowledge in conducting a comprehensive price proposal review as well as create and review detailed construction line item proposals
  • Ability to train contractors in Gordian software, client procedure and assist in client contract bidding
  • Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget

Qualifications :

  • Bachelor's Degree in Engineering, Architecture, Construction Management, or a related field, or comparable work experience
  • 5+ years of construction procurement, construction management, or general contracting related experience in both facilities and road construction preferred
  • Extensive knowledge and experience in commercial public construction operations, pricing and contracting, including scope development and estimating / price proposal development
  • High level analytical skills and problem-solving capabilities, and the ability to effectively manage several projects in development and in the field simultaneously
  • Excellent customer service and communication skills, strong interpersonal and team building skills, flexibility, strategic thinking, problem solving skills, goal driven, client obsessed, ability to deliver results, meets client and corporate deadlines, time management skills, self-motivated, works well independently and in a group dynamic
  • Proficient with Microsoft Office products, including Word, Excel, ability to develop and generate custom tracking documents and reports
  • Background in construction documentation and administration preferred, but not required
  • Job Order Contracting or IDIQ experience is preferred, but not required, comprehensive understanding of various public procurement and project delivery methods and requirements
  • The ability to travel 50-70% within assigned geographic area
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    Customer Account Manager • Virginia Beach, VA, US

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