C1 Innovation Lab Senior Design Strategist

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future!

Job Summary

Do you love wicked riddles? Are you a natural evangelist for people and design? Can you adeptly shift your focus from patients to community members to employees to c-level executives?

Do you have a pulse on possible futures and an internal compass to anticipate unintended consequences? Do you have an insatiable desire to create human-centered solutions to some of healthcare’s most intractable challenges?

If you are shamelessly shouting out yes to all of these questions, then HCSC could be the place for you.

We’re looking for a design practitioner with experience helping organizations reach new heights by shaping innovation or strategy within a practice through.

You will have synergized improvements to the human experience with organizational and technical feasibility in a way that achieves business goals.

If you have experience playing a leading role in a design or innovation practice with impressive case studies that demonstrate business results;

if you are innately curious, self-directed but highly collaborative, you may be the designer we're looking for.

NOTE : This is a Hybrid workstyle - working in the Dallas C1 Innovation Lab three days per week and working remotely two days per week.

Required Job Qualifications :

• Bachelor’s degree in design strategy, design planning, or service design
• 5 years of project work experience in the design strategy, design research or service design space
• Experience planning and conducting research programs (including secondary and primary research), analyzing and synthesizing qualitative data and co-facilitating concept / design workshops
• Systems thinking
• Service design understanding
• Experience collaborating and working with multi-disciplinary teams
• Experience with user-centered design practices, methods and tools
• Experience generating user-friendly reports with strategic thinking and visuals
• Verbal and written communication skills

Preferred Job Qualifications :

• Advanced degree preferred
• Understanding of and ability to engage in the entire design process (planning, research, concept development, prototype and pilot)
• Comfort and experience in collaborating with, as well as presenting to, stakeholders (internal and external)

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NOTE : This is a Hybrid workstyle - working in the Dallas C1 Innovation Lab three days per week and working remotely two days per week.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement :

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.