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Technical Account Manager

Technical Account Manager

Purple UnicornSan Francisco, CA, United States
5 days ago
Job type
  • Full-time
Job description

Join to apply for the Technical Account Manager role at Purple Unicorn

5 days ago – Be among the first 25 applicants

Heavy travel is required. Preference is for applicants who live in San Francisco (HQ). Must be authorized to work in the United States.

About Sales Patriot

America’s defense industrial base runs on infrastructure built in the 1980s. Distributors and manufacturers managing our supply chain still manually stitch together email threads, supplier quotes, PDFs, government solicitations, and archaic ERP exports to manage billions of dollars passing through our supply chain in component‑level assemblies. SalesPatriot changes that. We’re building the AI‑native command center for U.S. defense logistics, eliminating the manual bottlenecks that slow critical national security workflows. From F‑35 bearings to Blackhawk rotor hubs, we’re helping distributors and manufacturers quote faster, win more, and deliver the parts that keep NATO safe.

Quick Facts

  • YC W25 company. Top 5% growth in batch
  • Raised $6M+ seed, on a hyper‑growth trajectory
  • Backed by YC, SV Angel, Pear VC, and CRV
  • We work 12–15 hour days because we’re obsessed with the mission

What You’ll Do

Coast‑to‑coast red‑eyes, collaborating across three time zones, and running last‑minute scripts in the middle of a distribution facility – no two days will be the same, but some things you can expect include :

  • Go onsite and speak with customer leadership to understand their problems, goals, and priorities
  • Scope out the workflow that accurately represents the supply chain team’s daily actions (Miro will be your best friend!)
  • Collaborate closely with a Forward Deployed Engineer on implementing workflows, ingesting datasets, orchestrating dataflows, and setting up ERP integrations
  • Lead training and live feedback sessions with the end‑users
  • Communicate and prioritize the emerging needs for cross‑platform features to the platform team
  • Trial by fire : onboard new team members by bringing them along onsite, pushing them through late nights and tight deadlines
  • What is success in this role?

  • Once a sale is made, the most important thing is to get the customer up and running as soon as possible
  • Your performance will be measured by how quickly and efficiently you can successfully deploy with a customer, and how happy they will be in the first weeks of using the product
  • Your ability to clearly communicate the development requirements and timeline across :

  • the platform team
  • customers’ departments (IT leadership and end users)
  • and your FDEs
  • What You Should Bring To The Table

  • Experience in shipping projects, managing teams, and coordinating cross‑disciplinary efforts
  • Ability to face the customer (ex‑founders and solutions engineers are all welcome)
  • Technical background – scripting (Python, SQL), ability to think abstractly about the data, experience with advanced Excel
  • Low ego, curiosity, and intellectual honesty – let’s face it : you’ll juggle between interactions with users who struggle with technology, introverted coding geniuses, and client management who want to see results. The only way this works is if you focus on outcomes, not credit
  • Why Join Us

  • Founding experience : help define the culture, roadmap, and the team from the ground up
  • Real equity : you’ll own a meaningful slice of a rocket ship
  • Direct national impact : your work will influence how defense logistics function in the United States
  • Immediate feedback loop : no waiting around – you’ll see your work change lives in days
  • No B‑Team : you’ll work with brilliant, gritty teammates who push hard and play to win
  • Living expenses fully covered – food and housing are taken care of
  • Compensation

  • Base Salary $100K – $150K
  • Equity : 0.1% – 0.5%
  • Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Sales and Business Development

    Industries

    Human Resources Services

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