Director, Total Rewards

Director, Total Rewards

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

The Role

We're seeking a hands-on Director of Total Rewards to design and lead the programs that shape how our employees experience value at work. You'll oversee and centralize all HR services - including payroll, benefits, compensation, L&D, and HRIS - while driving initiatives that support a workforce of 2,000+ exempt and non-exempt employees across the U.S., in both remote and onsite settings.

This is a high-impact, business-critical role requiring a leader who can move seamlessly between strategic vision and tactical execution : building long-term frameworks, influencing leadership decisions, and rolling up your sleeves to ensure delivery.

Reporting directly to the Chief Administrative Officer, you'll have the autonomy to make bold decisions and the flexibility to navigate ambiguity.

If you're proactive, resourceful, and ready to own big results, we encourage you to apply.

Responsibilities

• Lead and centralize HR services, including payroll, benefits, compensation, L&D, and HRIS
• Design and execute total rewards strategies that attract, retain, and engage employees
• Develop and maintain compensation structures, career frameworks, and pay practices
• Oversee benefits programs (health, retirement, wellness) to ensure competitiveness, cost-effectiveness, and alignment with employee needs
• Implement and manage HR technology and HRIS systems to improve efficiency, reporting, and employee experience
• Drive change management and communication efforts to ensure the successful adoption of new programs, policies, and systems
• Build out and scale Learning & Development programs to support employee growth, career pathways, and organizational capability
• Lead, mentor, and scale a high-performing HR operations team
• Ensure HR operations, payroll, and HRIS processes meet all federal, state, and local compliance requirements
• Serve as a trusted advisor to the Chief Administrative Officer and leadership team on all matters related to rewards, HR operations, and employee experience
• Flexibility to support a bicoastal business, including partnering across Eastern and Pacific time zones beyond standard local working hours when needed; routine travel to Thrive Market Fulfillment Centers, Last Mile locations & HQ.

Qualifications

Belong To A Better Company

Job Information

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you're excited about this role and our mission and values, we encourage you to apply. Thrive Market is an EEO / Veterans / Disabled / LGBTQ employer.