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Personal & Commercial Lines Customer Service Representative

Personal & Commercial Lines Customer Service Representative

Independent Insurance Agents of North CarolinaRaleigh, NC, US
30+ days ago
Job type
  • Full-time
Job description

Your Future at Harbor Trust Insurance Starts Here

If you are looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!

IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

Benefits

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

401(k) matching

About This Agency

Harbor Trust Insurance, an independent insurance agency in Raleigh, NC, was established in 2006. The agency was born out of the premise that customer service is the most valuable thing that we can provide. Come join our amazing team!

Job Description

The Personal & Commercial Lines CSR at Harbor Trust is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Benefits / Perks :

  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry

Responsibilities

  • Adhere to company core values
  • Follow agency procedures and workflows for processing New business, Renewals, Endorsements, Cancellations, Audits
  • Market accounts / policies and maintain current knowledge of insurance coverages, exposures, and available markets
  • Review applications and policies to identify and target new lines of business and make recommendations
  • Research and answer insureds questions regarding coverage in a timely manner
  • Maintain the agency standard for client service

    • Qualifications

  • Minimum 2-4 years of commercial & personal lines insurance experience or an equivalent combination of experience, education, and training
  • Active North Carolina Property and Casualty License
  • Excellent customer service is required, as well as the ability to build and maintain strong internal and external relationships

    • Compensation : $40,000.00 - $50,000.00 per year

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    Commercial Lines Customer Service Representative • Raleigh, NC, US