Assistant Manager
Assistant Manager at our bustling location in Columbia, United States! As an Assistant Manager, you'll play a crucial role in overseeing daily operations, leading our dedicated staff, and ensuring exceptional customer experiences.
Responsibilities :
- Manage and oversee daily store operations to ensure smooth and efficient service
- Lead, motivate, and mentor team members to foster a positive and collaborative work environment
- Create and manage employee schedules, balancing staffing needs with business demands
- Handle cash transactions, maintain accurate financial records, and ensure proper cash management procedures are followed
- Provide top-notch customer service and promptly resolve any issues or concerns
- Assist in inventory management, including stock ordering and tracking
- Ensure compliance with food safety regulations and maintain high hygiene standards
- Participate in hands-on tasks such as answering phones, taking orders, and food preparation when needed
- Maintain a clean, organized, and welcoming store environment
- Collaborate with upper management to implement company policies and achieve store goals
- Conduct regular performance evaluations and provide constructive feedback to team members
- Identify areas for improvement and implement strategies to enhance store efficiency and customer satisfaction
Qualifications :
Proven leadership experience in a fast-paced food service or retail environmentStrong communication and interpersonal skills to effectively manage teams and interact with customersExcellent problem-solving abilities and decision-making skillsProficiency in basic math and cash handlingDemonstrated ability to multitask and prioritize effectively in a dynamic work environmentCustomer-focused mindset with a commitment to delivering high-quality serviceBasic computer skills for operating point-of-sale systems and other store technologyFlexibility to work various shifts, including evenings, weekends, and holidaysHigh school diploma or equivalent; additional education or training is a plusFood safety certification preferred (e.g., ServSafe)Knowledge of local food safety regulations and best practicesFamiliarity with inventory management systemsPhysical ability to lift up to 25 pounds and stand for extended periodsPositive attitude and ability to maintain composure under pressureStrong organizational skills and attention to detailGoal-oriented mindset with a drive to meet and exceed targetsAll your information will be kept confidential according to EEO guidelines.