Office Assistant III

Office Assistant III

We are looking for a detail-oriented Office Assistant III to join our team in Baltimore, Maryland. This is a long-term contract position that offers the opportunity to support operations under the Deputy Commissioner for Permits. The ideal candidate will excel in administrative tasks, communication, and customer service, ensuring the smooth functioning of daily activities.

Responsibilities :

• Handle incoming and outgoing calls with professionalism and efficiency.
• Provide exceptional customer service in a call center environment.
• Manage data entry tasks with accuracy and attention to detail.
• Coordinate email correspondence and respond promptly to inquiries.
• Schedule appointments and maintain organized calendars.
• Utilize Microsoft Word and Excel for document creation and data management.
• Process orders and ensure timely completion.
• Support general office operations and administrative duties as needed.
• Collaborate with team members to improve workflow and processes.

Requirements :