The Cashier role is critical to the overall impression that a customer receives during their visit to Coach by applying the Coach service skills at the Cashwrap.
A Cashier’s ability to offer friendly, efficient service is vital to ensuring a positive customer experience. Cashiers must be able to assess the store environment, understand the needs of their customer (and any waiting customer) and match their service appropriately.
Responsible for :
- Creating a 1st impression Greeting the customer with a smile and eye contact and offering your name Interacting genuinely and naturally with the customer
- Engaging customer in verbal and non?verbal conversation at Cashwrap and while in line (if no Cashwrap Supervisor or Line Leader)
- Reading cues and determine customers needs
- Conducting email / name capture
- Maintaining SKU integrity
- Maintaining Cashwrap organization and cleanliness
- Suggesting multiple add?ons and selling gift cards
- Maintaining media and cash accurately and in compliance with Coach policy e., credit card imprints, traveler check signatures, personal checks with phone number and address
- Accurately completing each transaction by identifying sales associate productivity without disrupting the service environment
- Delivering product purchases to the customer appropriately
- Creating a lasting impression by thanking the customer and giving them a reason to return
- Representing Coach brand appropriately (dress, appearance, demeanor)
Demonstrates the following Knowledge, Skills, Abilities, and Attitudes :
- Polite and friendly
- Positive attitude and energy
- Takes ownership of role
- High level of personal and professional integrity
- Highly collaborative
- Appropriate sense of urgency
- Remains balanced and focused and maintains composure under pressure
- Awareness of environment at all times (., customer, other employees, suspicious behaviors)
- Comfortable with technology Willingness and ability to learn new technology?based procedures Understanding of basic computer system operations
- Ability to handle customer concerns and answer their questions appropriately
- Ability to partner with management appropriately on customer issues
- Ability to multitask and prioritize
- Ability to adapt to each customer / their needs and their style / relate to their experience
- Ability to be efficient without compromising customer service
- Ability to speak knowledgeably and with confidence about product
- Ability to communicate clearly to a wide variety of customers and overcome language barriers
- Ability to impact customer decisions
- Knowledge of when to be flexible and switch gears
- Knowledge of store policies and procedures
- Knowledge of and support of the porter program policies
Cashier III
The Cashier role is critical to the overall impression that a customer receives during their visit to Coach by applying the Coach service skills at the Cashwrap. A Cashier’s ability to offer friendly, efficient service is vital to ensuring a positive customer experience. Cashiers must be able to ass...
Cashier - Service Associate PT
Contribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Service Associate, today!.As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.Your purpose is to help others achieve a higher lev...
Retail Sales Associate
We are seeking a candidate with exceptional sales ability, preferably in the watch or fine jewelry industry, to join our team at The Pocono Premium Outlets as a Part-Time Sales Associate. Our Sales Associates are ambassadors of our brands and will interact with clients in the sale of renowned timepi...
Cashier - Service Associate PT
Contribute to our mission to improve Health and Wellness in your community.Become a Rite Aid Service Associate, today!.As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients.Your purpose is to help others achieve a higher lev...
Retail Sales Associate
Retail Sales Associates provide an exceptional customer shopping experience by greeting our guests and keeping our stores in-stock, clean and organized. As a Retail Sales Associate, you will support the manager in day to day operations. ...
Retail Sales Associate, Full Time - Stroudsburg
What You'll DoAll associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience. Acknowledge and assist customers; locate merchandise efficiently using va...
Retail Sales Associate
Reference #: R28808 YOUR MISSION Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets ...
Retail Store Associates and Stockers
Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview.When you join our team, you'll enjoy extra savings with a 20% discount on almost everything in store - even food! And a 30% discount on Indoor and Outdoor furniture.Additional benefits include a same day pay option (hour...
Retail Sales Associate Part Time
QualificationsPrior front line/customer service or previous sales experience preferred. Currently operating more than 235 clubs, over 165 BJ's Gas® locations and eight distribution centers, we were the first retailer to introduce the warehouse club concept in the northeastern United States. ...
Amazon DSP Delivery Driver - Overtime + Benefits
Amazon DSPs (Delivery Service Partners) are looking for delivery driver associates to deliver packages to customers! DSPs are independent, small businesses that partner with Amazon to deliver packages out of local Amazon Warehouses!. Select Delivery Service Partners (DSPs) offer tuition reimbursemen...