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Case Manager

VirtualVocations
Washington, District of Columbia, United States
Full-time

A company is looking for a Case Manager (Work From Home).Key Responsibilities : Process and monitor new business submissions, answer post-sale questions, and manage issues through to resolutionProvide superior service to advisors through inbound calls and emails, maintaining a positive tone and demonstrating ownershipCommunicate with agents to obtain supplemental information, explain requirements, and provide updates on pending businessRequired Qualifications : Associate's degree in a business field or equivalent education / experienceOne year of financial services operations or related industry experiencePC skills for data entry, documentation, and navigation within multiple systemsProficiency using MS OfficeKnowledge of life and / or annuity products / operations is preferred

8 days ago
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