Service Advisor

Romeoville Toyota is growing, and looking for a few great women & men to join our team.

We offer a unique opportunity to grow with us! We provide a fun positive workplace, and a foundation to help you advance your career.

Romeoville Toyota is looking to add a Express Service Advisor / Jr Advisor

Romeoville Toyota is the fastest growing Toyota dealership in the area with phenomenal Customer Satisfaction.

View comments on Google! If you are an enthusiastic self-starter with a passion for customer service and enjoy working with people, then you need to be a part of our Romeoville Toyota Team!

In addition to competitive pay, we offer our employees : Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities including but not limited to :

• Meet and greet service customers promptly in a professional and courteous manner.
• Assist the Service Advisors and provide administrative assistance as needed.
• Liaison between the service, sales and parts department.
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
• Attend service meetings and training sessions as required.
• Follow all company policies and procedures.
• Performs other duties as assigned.

Qualifications including but not limited to :

• No experience necessary.
• Service or hospitality industry experience a PLUS!
• Automotive experience a PLUS!
• Must be able to work weekends.
• Must be engaging, inquisitive, curious with an over-aggressive / always willing to help attitude.
• Must have the drive, passion and confidence to be successful.
• A desire and ability to work in a performance and process driven environment.
• Excellent customer satisfaction skills.
• Professional appearance and work ethic.
• Self-starter and self-motivator.
• Bilingual a PLUS!
• Confidence in your ability to be successful.
• Great attitude with high-energy.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.

Job Type : Full-time