Head of IT

Head Of It

We are seeking an experienced and hands-on Head Of It to lead our technology operations on-site in Miami. This position is ideal for a highly skilled IT leader who thrives in a fast-paced, service-oriented environment and can balance strategic oversight with direct technical involvement.

The Head Of It will oversee daily IT operations, manage a small team of IT professionals, and ensure that internal systems and client-facing IT services run smoothly, securely, and efficiently. You will report directly to the executive team, supporting decision-making and business continuity initiatives.

Key responsibilities include :

• Lead and supervise the IT department, ensuring that all tasks and responsibilities are clearly defined and effectively executed.
• Oversee infrastructure, networks, servers, and security systems to maintain uptime, scalability, and data integrity.
• Manage daily help desk and ticketing operations, ensuring timely response and resolution of IT requests.
• Coordinate on-site and remote technical support for internal staff and clients.
• Collaborate with leadership to plan and implement IT strategies aligned with business objectives.
• Ensure all IT assets, credentials, and documentation are properly organized, tracked, and secured.
• Review and optimize internal workflows to improve team efficiency and task delegation.
• Maintain vendor relationships and evaluate new technologies to enhance productivity and service delivery.
• Implement and enforce cybersecurity measures, access control, and disaster recovery protocols.
• Communicate effectively with C-level executives regarding high-priority IT matters and ensure transparency in operations.

Requirements include :

Benefits include :