Full-time Medical Receptionist/Medical Assistant (Colorado Springs)

Full-time Medical Receptionist / Medical Assistant (Colorado Springs)

Department : Clinical Support

Employment Type : Permanent - Full Time

Location : Colorado Springs, CO

Reporting To : Clinical Manager

Description

Join our clinical team as an integral member of both our front desk and medical assistance operations at Aspire Allergy. As an Aspire Allergy Medical Assistant, you'll play a key role in our mission to alleviate allergy, asthma, and sinus issues for our patients.

From administering allergy tests and injections to providing crucial support during in-office procedures, you'll ensure a seamless patient experience at every stage.

As an Aspire Front Office Medical Assistant, you'll be at the forefront of our patient interactions, dedicated to delivering exceptional care and comfort.

Your responsibilities will include administering allergy tests and injections with precision, while also handling front-office administrative tasks such as collecting payments and scheduling follow-ups.

With a commitment to integrity and patient satisfaction, you'll uphold our standards of excellence in all aspects of your work.

Join us in making a difference for our team and our patients alike.

Clinic Locations : Colorado Springs ClinicsMay include Castle Rock / Pueblo as needed.

Hours : Monday-Thursday 8-5

Monday-Thursday 8-5

Friday 8-12

May deviate to the hours of 7-5 if travel is needed that particular day)

What You'll Be Doing

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Greeting, welcoming, and directing patients and visitors appropriately with a friendly demeanor.
• Reaching out to insurance providers to obtain CT authorizations.
• Collecting patient payments for outstanding balances and current appointments.
• Answering all incoming phone calls and providing accurate information & resources.
• Rescheduling follow-up appointments through our scheduling software.
• Recording patient health information accurately into the EHR system which includes insurance information, demographic information, referral source, contact information, and PCP information.
• Being familiar with our Electronic Health Record (EHR) Practice Management Platform
• Preparing and organizing patient paperwork for upcoming appointments.
• Scanning and attaching patient records or documents into their charts.
• Monitoring incoming pharmacy shipments to prepare for patient pick-up.
• Conducting weekly bank deposits, if warranted, depending on your region.
• Checking incoming mail and processes accordingly.
• Ensuring all of the end-of-day reports and logs are accurate and complete.
• Stocking the front desk, waiting room, and break room with the necessary supplies.
• Scheduling Drug Rep lunches if approved by the provider.
• Requesting Medical Records from outside providers.
• Assisting in coordinating allergen vial transfers.
• May be cross-trained in a variety of back-office duties to provide full-cycle clinic support. This includes but is not limited to :
• Administer subcutaneous and intramuscular injections or, at the very least, complete double checks to ensure dosing is correct for our Medical Assistants.
• Perform Drop Pick Up appointments with patients starting sublingual immunotherapy ("SLIT")
• Check testing boards for Medical Assistants to ensure accuracy of the allergens being tested.
• Check patients' vitals when needed.

Requirements

• 6+ months of front desk receptionist (preferably in the Healthcare industry)
• Highly prefer a Medical assistant background
• Flexibility to travel within assigned region

Preferred education and experience :

• Medical Assistant Certificate, vocational nurse license or related experience
• Current CPR Certification

Skills & Knowledge

• Must have basic knowledge of medical terminology
• Must possess exceptional customer service skills
• Must be able to effectively and clearly communicate
• Must possess the ability to maintain effective working relationship with patients, medical staff and the public
• Must possess the ability to react calmly and effectively in a difficult or emergent situation (eg. Deescalate)

What Benefits do we offer Aspire Employees?

• Medical, Dental and Vision Insurance.
• Generous Paid Time Off and 10 Paid Holidays
• Free Allergy Testing and Discounted Treatments
• 401(k) + Generous Employer Match
• Gym Membership Discount
• More!

Explore More About Aspire

Instagram - https : / / www.instagram.com / aspireallergy /

LinkedIn - https : / / www.linkedin.com / company / aspire-allergy / mycompany /

TikTok - https : / / www.tiktok.com / @aspireallergy

Aspire Allergy & Sinus is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.