Support Analyst

VirtualVocations
Fairfax, Virginia, United States
Full-time

A company is looking for a Support Analyst.Key Responsibilities : Provide Tier-1 and Tier-2 support to clients via various channelsMaster Certara software applications and provide support and trainingProject manage software evaluations and support customer onboarding proceduresQualifications, Training, and Education : At least 5 years of work experience in the pharmaceutical industry in IT or scientific rolesMBA, MSc in Life Sciences, or Bachelor's degree in Information TechnologyKnowledge of computer system validation and handling sensitive informationConfident decision-making abilities and strong computer skillsAbility to work independently, multitask, and manage deadlines effectively

18 days ago
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