Project Manager, Problem Integrity Ops

Project Manager, Problem Integrity Ops

Each day people come to Meta products to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Problem Integrity Operations aims to create a safe, inclusive environment for the people building community on our platforms by understanding the impacts of global and local trends and addressing and preventing negative experiences. We are seeking an experienced self-starter who wants to work on mitigating real world harm and protecting our community to join the Paid & Brand Harms Integrity Operations Team. We count on program managers to deliver both qualitative and quantitative insight into user behavior in order to drive prevention and detection solutions at scale. By working cross-functionally, we identify and pursue areas for process and product improvement, enabling us to better protect our community at scale. And by focusing on decision quality, we ensure that we are held accountable for our actions. This role will work closely with partners across Product, Engineering, Policy, and other Meta teams to drive operational projects in a fast paced and data driven environment.

Responsibilities

• Own, develop, execute and manage integrity support strategies for Meta's integrity products with Product, Engineering, Operations and Policy teams
• Analyze data, identify trends for harm on the platform and provide recommendations for process, policy, and product improvements to develop or improve scalable solutions
• Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content or real world threats
• Design, test and optimize prompts for AI models, stay updated on AI advancements, and create technical documentation
• Work with vendor facing teams to develop, support and improve scaled review processes supporting Meta's global user base
• Use strategic thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems

Minimum Qualifications

Preferred Qualifications

$93,000 / year to $136,000 / year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.