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Tax Collector II
Tax Collector IIArizona Staffing • Phoenix, AZ, US
Tax Collector II

Tax Collector II

Arizona Staffing • Phoenix, AZ, US
3 days ago
Job type
  • Full-time
Job description

Tax Collections Representative

Shift Schedule : Monday to Friday / 7 : 00AM to 5 : 00PM / REMOTE after 1 day of training Term : 7 months with a possibility of term extension Payrate : USD 20 / hr

Job Summary : The Tax Collections Representative is responsible for contacting taxpayers to resolve delinquent tax accounts through phone outreach and scheduled field visits. This role ensures compliance by educating taxpayers, negotiating payment arrangements, and maintaining accurate records in multiple systems.

Job Description :

  • Review and update taxpayer account information in internal systems.
  • Contact taxpayers via phone to collect on delinquent accounts and negotiate payment plans.
  • Conduct scheduled field visits to businesses or residences as needed.
  • Educate taxpayers on compliance requirements, financial documentation, and available online resources.
  • Record all interactions, payments, and updates accurately in multiple databases.
  • Participate in team meetings, training, and performance reviews.
  • Support asset recovery activities under supervision, including assisting in property or inventory seizures.

Must Haves :

  • High school diploma or GED.
  • At least 2 years of consecutive experience in a fast-paced call center (finance, insurance, or telecom industry).
  • Strong written and verbal communication skills.
  • Ability to multitask, organize information, and manage time effectively.
  • Basic proficiency in Microsoft Word, Excel, and Google Workspace.
  • Reliable internet connection (wired preferred) and ability to work remotely.
  • Reside in the Greater Phoenix Metro area and able to attend in-person orientation.
  • Nice to haves :

  • Spanish-speaking ability.
  • Associate degree or higher in business, communication, or a related field.
  • Experience with process improvement or workflow optimization.
  • Previous experience in tax, financial services, or government operations.
  • Familiarity with financial documentation or compliance procedures.
  • As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

    Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

    Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center.

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