Area Business Transient Sales Manager

Area Business Transient Sales Manager

The Area Business Transient Sales Manager drives revenue growth in the business transient segment and executes sales strategies under the direction of the Campus Director of Sales and Dual Director of Sales. This position is responsible for managing key corporate accounts, developing new business transient opportunities, and supporting Sales initiatives focused on Corporate travel across the hotel properties within the area portfolio. Primary duties consist of performing office or non-manual work directly related to management or general business operations. Work includes the exercise of discretion and independent judgment with respect to matters of significance.

Essential Job Functions

• Executes Sales strategies developed by the Campus Director of Sales and Dual Director of Sales to achieve individual and property revenue targets in the business transient segment across the area portfolio.
• Manages and grows a portfolio of key corporate accounts and business travel partners for the area with focus on transient room night production.
• Develops new business relationships through prospecting, cold calling, and networking activities targeting corporate transient clients across the market.
• Conducts site inspections, client presentations, and proposal development for potential corporate business transient accounts at all area properties.
• Negotiates corporate rates and contracts within established parameters and Company guidelines for area business transient accounts.
• Identifies and pursues new market opportunities in the business transient segment including corporate travel programs, small corporate meetings, and individual business travelers across the area.
• Builds and maintains relationships with corporate travel managers, travel management companies, and business travel decision-makers on behalf of the area portfolio.
• Participates in trade shows, sales missions, and industry events focused on corporate travel to promote the area properties.
• Collaborates with property teams across all area hotels to ensure seamless service delivery for business transient guests and corporate programs.
• Serves as a liaison between the Campus Director of Sales, Dual Director of Sales, and individual properties to ensure consistent execution of business transient sales strategies.
• Works closely with the Campus Director of Sales and dual Director of Sales to implement business transient sales initiatives across the area properties.
• Provides Sales support to individual properties when needed, including on-site assistance with corporate accounts during peak periods.
• Maintains accurate records in Sales systems and provides regular activity reports focused on business transient production for the area.
• Tracks personal sales performance against established goals and key performance indicators specific to the business transient segment across the area portfolio.
• Monitors market trends, corporate travel patterns, and competitive activities within the area's business transient territory.
• Prepares Sales reports, forecasts, and market analysis with emphasis on business transient performance for Campus Director of Sales and Dual Director of Sales review.
• Participates in weekly Sales meetings and monthly business reviews for the area.
• Assists with development of Sales strategies and tactical plans focused on business transient growth for the property area.
• Attendance is a key component of this position.
• Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.
• Maintains open and effective communication with team members and management across the area.
• Attends and participates in team meetings.
• Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.
• Completes all required Company training / compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties and responsibilities as assigned.
• Ability to adjust effectively to evolving work environments and shifting customer (internal / external) requirements.
• Able to maintain a positive and professional working environment.
• Fosters a culture of excellence.
• Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.

Education

Experience

Skills & Abilities

This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers. Ability to work independently while collaborating with regional teams. Results-driven, with a proven track record of meeting / exceeding revenue goals. Strong understanding of group sales, corporate accounts, and hotel revenue management. Working knowledge of hotel property management systems and Sales platforms. Excellent communication skills. Willingness to travel within assigned territory, sometimes including overnight stays. Comfortable with irregular schedules, ability to work effectively across multiple time zones and markets. Proficient in time management; the ability to effectively organize and manage multiple priorities. Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels. Skilled in building and motivating a team, fostering a collaborative environment and inspiring high performance. Analytical and problem-solving skills. Strong focus on accuracy and precision. Performs well with frequent interruptions and / or distractions. Understands how to develop and implement business strategies. Ability to interpret and create policies, procedures, and manuals. Able to communicate appropriately and effectively with all levels of management and external stakeholders. Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and / or customers (internal / external). Exceptional interpersonal skills to include coaching, counseling, and mentoring. Able to identify and seize revenue-generating opportunities while effectively managing costs and resources. Knowledge of key industry trends, best practices, regulations, and the current industry landscape. Proficient in negotiations. Proficient in public speaking. Basic math skills. Proficient in Google Docs / Microsoft Word. Proficient in Google Sheets / Microsoft Excel. Proficient in Google Slides / Microsoft PowerPoint. Proficient in Gmail / Microsoft Outlook. Ability to adjust effectively to evolving work environments and shifting customer (internal / external) requirements. Able to maintain a positive and professional working environment. Fosters a culture of excellence. Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.

Travel Requirements

Physical Demands

Work Environment

Disclaimer

This job description provides a general overview of the work performed, including the