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Information Specialist

Information Specialist

Maimonides Medical CenterNew York, NY, US
1 day ago
Job type
  • Full-time
Job description

Overview

Information Specialist role at Maimonides Medical Center . Provides nursing / pediatrics unit support to ensure timely and efficient service during the patient's stay. Assists with clerical and receptionist duties on a nursing unit to help the unit run smoothly.

About Us

We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. The system is anchored by Maimonides Medical Center; Maimonides Midwood Community Hospital; and Maimonides Children's Hospital. Northwell Health affiliation and SUNY Downstate College of Medicine clinical training are noted. Our core values H.E.A.R.T stand for Honesty, Empathy, Accountability, Respect, and Teamwork.

Responsibilities

  • Acts as a receptionist on the unit, greeting and directing visitors and patients, and handling incoming calls.
  • Ensure prompt, courteous communication between departments by scheduling tests, returning calls, and forwarding messages accurately.
  • Respond to intercoms to ascertain patient needs and notify appropriate personnel for immediate response.
  • Answer routine questions about hospital policy for patients and visitors.
  • Screen telephone calls professionally, identifying name and unit.
  • Notify the manager / charge nurse of admissions via admission notification beeper.
  • Provide hand-off documentation to the covering Patient Care Technician (PCT) before breaks.
  • Print and manage unit charts and forms, relocate patients in the electronic medical record as needed, and monitor printer output.
  • Verify patient bed assignments and communicate discrepancies to Admitting.
  • Notify physicians, nurses, and dietary staff of new admissions, transfers, or expirations in a timely manner.
  • Enter patient dispositions in the electronic medical record (e.g., Discharge, AMA, Elope, Expired) and maintain patient identification accuracy.
  • Make discharge and transfer arrangements, including ambulance services and special diets; prepare and maintain forms for patient records; and orient new Information Specialists.
  • Sort and distribute mail, and provide shift-to-shift reports.
  • Adhere to departmental policies, safety, environmental and infection control standards.

Qualifications

  • Education : High school graduation or equivalent required; Associate degree / college credits preferred.
  • Experience : 1 year of relevant clerical experience preferred.
  • Skills : Must pass Information Specialist test; completed in-house training mandatory; basic Windows applications; strong English communication skills; ability to handle heavy / diverse workloads; good interpersonal, oral and written communication skills.
  • Pay

    USD $24.08 - USD $24.62 / Hr.

    Equal Employment Opportunity

    MMC is an equal opportunity employer. All qualified individuals are encouraged to apply and will be considered without regard to race, creed, color, sex, national origin, ethnicity, sexual orientation, gender identity, military or veteran status, age, disability, pregnancy, genetic characteristics, marital status, or other protected characteristics in accordance with applicable laws.

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