Senior Bilingual Administrative Assistant - Public Health
"Follow Your Calling, Find Your Career"
Pay Range : $20.71–$27.18 / hour
This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.
This role is on-site 5 days a week. You may be asked to work in different locations based on need. The schedule is 8 : 00 AM to 5 : 00 PM Monday, Tuesday, Thursday, and Friday. For Wednesday the schedule is 10 : 00 AM to 7 : 00 PM.
About Us
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County Public Health become even better, too. Join us and build an exceptional experience for yourself, and a healthier world for all.
As a member of the Mecklenburg County Public Health team, you will become a subject matter expert in the public health field. The CDC foundation explains that "Public health is the science of protecting and improving the health of people and their communities. This work is achieved by promoting health lifestyles, researching disease and injury prevention, detecting, preventing, and responding to infectious disease."
Come be a part of Mecklenburg County's Public Health department's vision to "assure the health and safety of our diverse and changing community today and for future generations."
Position Summary
Perform progressively responsible administrative, clerical, and technical work. This position, under minimal supervision, is responsible for advanced administrative functions within a variety of departments.
Essential Functions
- Provide administrative support to internal departmental staff
- Respond to inquiries and resolve administrative issues that may arise
- Prepare written correspondence such as memos, emails, presentations, forms, and other documents
- Coordinate meetings, interviews and assist with program preparation
- Prepare, develop or maintain reports, manuals or interview documents
- Conduct moderately complex research
- Perform confidential data entry, create, organize and maintain files
- Maintain supply levels and order stock
- Use computers for various operations such as database management
- Answer telephone or greet visitors and handle or direct inquiries to the appropriate persons according to the need / issue presented
- Operate office equipment : fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents such as correspondence or other material
- Compose, type, and distribute meeting notes, agendas, routine correspondence, or reports such as presentations or expense, statistical, or monthly reports
- Some positions may be required to support enrollment and eligibility activities performed in the NC FAST system
- Some positions may be required to provide general guidance and direction to lower-level staff
Experience
Minimum of four years of administrative experienceEducation
High School Diploma or equivalentCombination of relevant education and relevant experience acceptedLicenses and Certifications
May require a valid North Carolina or South Carolina Driver's LicenseMay require County Driving PrivilegesDepartment of Social Services Advocacy & QI Team Assignment – Bilingual (Spanish and English) proficiency oral and writtenKnowledge, Skills and Abilities
Knowledge of
Administrative and clerical procedures and systems using various computer operations, managing files and recordsPrinciples and processes for providing customer and employee servicesStructure and content of the English language including the meaning and spelling of words, rules of composition, and grammarSkills
Customer serviceCoordination and organizationJudgement and decision makingTime managementAbilities
Adaptability : Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or culturesBuilding Trust : Interacting with others in a way that gives them confidence in one's intentions and those of the organizationCommunication : Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information providedCustomer Focus : Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyaltyInitiating Action : Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactivePlanning and Organizing : Establishing courses of action for self and others to ensure that work is completed efficientlyStress tolerance : Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organizationComputer Skills
Data entryIntermediate use in various computer applicationsProficient in Microsoft Office SuiteReasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and / or disaster situations.
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