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Transactional Account Manager

RDO Equipment Co.
Riverside, CA , US
$20-$30 an hour
Full-time

This individual will develop long term partnerships with our customers to build solutions while promoting all aspects of RDO Equipment Co.

in a professional manner.

$20 - $30 / hour

Compensation & Benefits :

  • Quarterly bonus potential
  • Comprehensive benefits package
  • Training and development, as well as opportunities to grow within the organization

Specific Duties Include :

Use Company provided systems / tools ( S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner.

Use of the system should contribute directly to the proposal process, winning the sale, volume, and customer satisfaction.

  • Responsible for sales to non-assigned customers. Majority of time will be spent in the dealership.
  • Responsible for covering the sales floor in the store location as well as taking and following up on customer phone calls.
  • Effectively understand and use manufacturers’ programs and resources to attain acceptable market share levels.
  • Develop a keen awareness of the competition and competitive products, as well as business and industry trends.
  • Coordinate and / or conduct field demonstrations as well as operate machinery at customer work site.
  • Maintain strong knowledge of used equipment values and be able to evaluate properly for trading purposes.
  • Accountable for timely follow up on each sale to ensure customer satisfaction.
  • Coordinate and / or communicate with customers and applicable departments to ensure timely delivery.
  • Coordinate pickup and delivery of equipment as needed.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company / location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements :

  • Prior sales experience and / or training.
  • Strong understanding of local market conditions.
  • Strong communication and interpersonal skills.
  • Excellent customer service skills.
  • Excellent computer skills.
  • Candidates must have valid work authorization and be able to work in the without company sponsorship.
  • 30+ days ago
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