High School Product Support Specialist Seasonal-Fitness (Wearables)

Product Support Specialist Fitness (Wearables) Seasonal (High School Seniors)

We are seeking a full-time Product Support Specialist Fitness (Wearables) Seasonal (High School Seniors) in our Olathe, KS location. In this role, you will be responsible for developing skills in customer service, product knowledge and technical troubleshooting in order to resolve issues for Garmin customers related to products, services, orders and other areas as needed.

Essential Functions :

• Work with mentor to develop skills to resolve customer inquires and requests regarding products, orders, pricing and other services offered
• Develop a working understanding of Product Support systems and resources
• Accurately and timely enter notes regarding customer inquiries and issues
• Develop and maintain department and company image and philosophy to the public
• Become highly knowledgeable in the specifications, capabilities and operation of Garmin products and on policies, procedures, and product offerings
• Monitor, document and report improvement needs in Garmin equipment, systems, procedures, training and other relevant areas
• Work a consistent and reliable schedule as identified by management

Basic Qualifications :

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability. This position is eligible for Garmin's seasonal associate benefits. Details can be found here : Garmin Seasonal Benefits