Sr. Technical Support Manager, Americas

Sr. Technical Support Manager, Americas

Huber AgroSolutions (HAS) seeks a Sr. Technical Support & Training Manager to lead the technical support team, support specialty crop field trials, develop technical reports, and provide training on our product portfolio. The ideal candidate will have expertise in agronomy, plant nutrition, and agricultural markets, with strong communication and analytical skills. He / she will closely co-operate with product management, innovation and sales team on defining yearly objectives.

Principal Duties & Responsibilities

• Technical Support & Training :
• Leads the technical team for the Americas market for HAS and its GTM brands providing technical product support to sales teams and customers.
• Own the knowledge of the agronomic applications of Huber AgroSolutions products in the Americas. Identify gaps, deliver training sessions and create educational materials for internal teams, customers, and stakeholders.
• Build annual training programs and prepare teaching plans, with structured learning experiences.
• Field Trials & Research Coordination :
• Oversee field trials for existing and new products, including trial design, evaluation, and analysis. Manage budget for trials / demos and travel for technical support team
• Collaborate with universities / research centers to conduct trials and report results.
• Prepare regular updates on trial progress and results for internal and external stakeholders.
• Assist in developing product positioning for various crops.
• Sales & Marketing Support :
• Act as a product specialist during client / distributor presentations.
• Collaboration with the sales team on market research and competitor analysis
• Serves as a domain specialist to all regional sales teams in areas such as adjuvants, biologicals, biostimulants etc.
• Track record and continued demonstration of being an industry agronomy expert with publications, talks / speeches and industry engagement
• Customer Engagement :
• Lead investigations of product performance complaints and conduct root cause analyses.
• Product Development & Feedback :
• Share field insights with the Global Innovation Team and Product Management.
• Developing comprehensive product application plans, tailored by both crop and customer
• Support pre-launch activities by participating in late-stage product development tests.
• Leadership and Communication :
• Collaborate and lead regional agronomists and create a highly effective technical support organization.
• Build effective partnerships with all Regional and Global platform stakeholders, subject matter experts, and external experts.
• Regular communication to Commercial Directors; General Manager, Americas and Global Marketing Director on projects, goals and challenges.

Specialized / Technical Knowledge or Required Skills

This role is open to being fully remote, with travel. Must be able to travel 30-40%.

Total Rewards

J.M. Huber Corporation complies with all local / state regulations requiring salary range transparency.

Any offered salary is determined based on relevant factors such as an applicant's skills, performance, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations.

U.S. Market-Based Salary Range : [$104,300.00 - $135,400.00]

In addition to base compensation, individuals may be eligible for an annual discretionary bonus and profit-sharing payout.

Huber also offers a comprehensive, competitive benefits package.

Our employees are our strongest asset, and their safety, health, and well-being is our highest priority. We respect the individual by providing opportunities for professional and personal development. Our Principles drive us to create an inclusive workplace where employees share core values, show dignity and respect toward others, and work hard to achieve their best performance.

J.M. Huber Corporation is an EEO employer. Pre-employment drug screening is required

Nearest Major Market : Atlanta