Senior Manager, Product Designer Capital One Software

Senior Manager Product Designer - Capital One Software

Were currently seeking a Senior Manager Product Designer to join the Capital One Software Experience Design team supporting our digital experiences & site team.

We are at the forefront of shaping the digital landscape for Capital One Software and were looking for a lead designer to join our Software website team. As a partner to the Director of Product this is a foundational role focused on the discovery and delivery of a compelling best-in-class B2B digital experience. Were seeking someone who is obsessed with usability customer empathy and funnel optimization. A primary focus will be optimizing key user flows to improve task completion and customer satisfaction while building a content-rich experience that elevates discoverability through search and AI channels. You will have a direct hand in shaping the website into a high-impact performance-driven platform that aligns with brand sales and growth objectives.

The Experience Design team at Capital One is at the forefront of enriching our customers digital and physical experiences and we are passionate about creating memorable meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. We champion a thriving environment of collaboration authenticity and healthy critique in which we honor diversity of thought create a culture of belonging and elevate one another. If youre a creative innovator who embraces an environment where you can experiment learn and change banking for good wed love to hear from you.

Role Expectations

As a Senior Manager Product Designer youll combine your craft expertise influence & strategic thinking with an understanding of our customers and the business. Youll co-create innovative solutions to complex problems drive product strategy and contribute to a thriving team culture of high performing designers.

Here are some of the expected competencies for this role :

Product Design Expertise : Leverage established product design expertise and skills across interaction visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners help to oversee and optimize the use of appropriate tools platforms frameworks and design systems and work with teams to develop artifacts that may include vision stories journey maps blueprints high-fidelity designs and prototypes

Mentorship : Advance the craft of design at Capital One by leading mentoring and consulting with others providing expertise that matures the design discipline builds our culture and enables work to move forward efficiently

Strategic Influence : Youll shape product direction and outcomes by leveraging deep content design expertise user insights and an understanding of the business. Youll drive alignment across product tech and business partners ensuring user needs are central to our overall strategy and enabling bold innovative solutions to complex problems.

Human-Centered : Advocate for human-centered methodologies that align customer needs and business goals by applying data research insights design expertise and a mature perspective to problem-solving across the portfolio

Business-Focused : Demonstrate strong knowledge of products processes customers competitors and broader market trends and use that knowledge to shape how Design should engage (i.e. actively managing the portfolio pivoting redirecting and broadening and narrowing scope as needed)

Problem-Solving : Own the problem-solving approach (issue impact resolution) and apply good judgment when exploring alternatives and balancing competing interests or priorities leveraging leadership for input and alignment. Bring exceptional creativity to exploring a solution space.

Collaboration : Engage partner expertise and perspectives from across the organization to support workstream projects and identify the people needed to move the work forward embracing compromise to solve strategic challenges and deliver the best results

Communication : Present work across levels and job functions modeling a strategic human-centered approach that integrates design frameworks data and research insights to make the complex accessible influence stakeholders and achieve desired results

The ideal candidate has a strong portfolio demonstrating your leadership process results and impact.

Basic Qualifications

At least 6 years of experience in a Product Design role

At least 6 years of experience in design and prototyping tools such as Figma

Preferred Qualifications

At least 8 years of experience in a Product Design role

At least 8 years of experience in design and prototyping tools such as Figma

Experience working with and contributing to an established design system

Experience collaborating with product tech and business leaders

Experience leading design projects or teams

Experience working in heavily regulated data heavy problem spaces

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean VA : $193000 - $220300 for Sr. Manager Design

New York NY : $210500 - $240300 for Sr. Manager Design

Richmond VA : $175500 - $200300 for Sr. Manager Design

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE including disability / vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital Ones recruiting process please send an email to

Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Required Experience :

Senior Manager

Key Skills

InVision,Interaction Design,Ux,Usability,Visual Design,Design Thinking,Zeplin,User Research,UI,IOS,Figma,Sketch

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 175500 - 200300