Contracts Coordinator, Sales Operations

Contracts Coordinator, Sales Operations

This position is a part of ResMed’s Americas Sales Operations team and will be responsible for providing contract management support to our Revenue / Sales organization.

Responsibilities include but are not limited to :

• Acting as a liaison to communicate information between Sales, and other internal ResMed departments, including our Legal / Contracts team.
• Assist Sales in developing and maintaining documentation, and approval guidelines for management of standard sales processes and non-standard sales contracts requests.
• Coordinating with Sales and Legal / Contracts to request and submit amendments or other contract documentation for legal review.
• Creating reports for Sales to document the status of customer contracts and coordinate with the Sales representative on sales contract extensions, renewals, or terminations (e.

g., NDAs, pricing agreements, solution contracts, etc.).

Tracking and administration of key contract terms and ensuring non-standard terms are approved by all affected departments (e.

g., service level agreements).

• Coordinating with Sales and Pricing to ensure pricing incorporated in any customer contracts is aligned with pricing in ResMed’s systems.
• Coordinate with Sales to ensure appropriate documentation for customer credit accounts is received by the ResMed Credit Team, including for customer acquisitions.
• Maintain documentation in ResMed’s SFDC database and ResMed’s global contracts databases as needed and required for Sales and for Compliance audits.
• Create and maintain process documentation.
• Effectively and professionally represent ResMed to the customers with whom we engage, and support Sales in discussions with customers on contract related inquiries.
• Acting as a liaison when needed to support other Sales team needs / requests.
• Supporting other ad-hoc sales operations needs intersecting legal, compliance, privacy and infosec as requested.

Experience We are Looking For

• BA / BS degree and 2 to 4+ years of experience related to contract administration
• Strong ability to manage and prioritize multiple projects
• Experience creating and documenting cross-functional processes
• Organizational, analytical, and interpersonal skills
• Strong written and verbal communication
• Proficiency with MS Office applications, Salesforce, and Oracle

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent.

We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members.

Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package : comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Subject to the absolute discretion of the company, this role may be eligible for an annual cash bonus payment based on company, business unit, and / or individual performance.

Subject to the absolute discretion of the company, this role may be eligible to receive stock equity based on company, business unit, and / or individual performance.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range for this position is :

Total Base Pay Range

88,000.00 - 110,000.00 - 132,000.00 USD Annual

Joining us is more than saying yes to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring.

Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

If this sounds like the workplace for you, apply now! We commit to respond to every applicant.