SR. CLIENT SERVICES MANAGER - L.E.

Job Description

Job Description

Position Title : Senior Client Services Manager, Live Events

Team : Live Events

Manager : Director of Account Services, Live Events

Office Location : Wixom, MI

Who We Are :

Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple : unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform.

At Bluewater, you’ll find planners, makers, and innovators working side by side—blending creativity, technology, and strategy to deliver experiences that matter. Rooted in our EPIC values (Excellence, Passion, Integrity, Collaboration— and Fun!), we’re driven by a shared purpose : to make people smile.

Role Summary :

The Senior Client Services Manager is a seasoned, strategic partner to clients—responsible for leading key accounts and ensuring exceptional delivery across experiential and tech-driven projects. This role requires someone who’s equally comfortable managing high-profile client relationships, collaborating across teams, and jumping in onsite when it’s showtime.

The ideal candidate is experienced in both live event execution and account leadership, able to translate client needs into bold experiential solutions. They will balance client-facing responsibilities with behind-the-scenes orchestration of multi-disciplinary teams across production, creative, and technology. The Senior Client Services Manager is also expected to be onsite for select activations, which may include extended or nontraditional hours, while continuing to manage other concurrent projects.

This role requires a proactive mindset, strong leadership skills, and the ability to juggle multiple projects while staying calm under pressure. You’ll also be expected to be onsite for select activations, sometimes for extended hours—including nights, weekends, and travel—as part of ensuring flawless execution.

Key Responsibilities :

• Team Leadership & Development

Drive team performance, resource planning, and continuous improvement initiatives

Serve as the lead point of contact for assigned clients, owning relationships and driving satisfaction

Support budget and operational planning within the Live Events department

Skills / Qualifications :

Why Join Us :

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Leadership reserves the right to modify, add, or remove duties as necessary to meet business needs. All employment at Bluewater Technologies Group, Inc. is at-will and subject to company policies and procedures.

Apply today to join Bluewater Technologies and help us create memorable experiences that leave a lasting impression!

Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone’s thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.