Team Lead (Global Integrated / Experiential Marketing)

Team Lead (Global Integrated / Experiential Marketing)

Location : In-Field at the Great Mall

Type : 30 - 35 hours per week [1 Month Nov 21-Dec 21] with possibility of extension

About The Role

This is an exciting opportunity for a growing sales & marketing professional to work within a highly strategic Business Unit supporting a major consumer electronic brand's field sales and training team from planning, execution to measurement. As a Team Lead, you will be a central position on the team, responsible for supporting day to day preparation and planning for clients infield programs. The Team Lead is the hub of the wheel, assisting management with the streamlined oversight and preparation for all brand campaigns.

Wage : $25-$28 / hour

Responsibilities

• Act as the primary and most accessible contact for all Brand Ambassadors within your assigned region. This includes attending regular team meetings and one-on-one check-ins to provide guidance or address concerns
• Oversee all day-to-day operational details to guarantee flawless execution. This involves confirming BAs punctuality, ensuring they are fully equipped with all necessary materials and verifying that activation sites are set up correctly
• Building team morale, celebrating individual and group achievements, and encouraging professional growth among your Brand Ambassadors
• Actively participate in consumer interactions to set the standard for excellence. Demonstrate best practices for initiating educational conversations, conveying brand messages clearly and effectively, and creating a positive, memorable experience for the consumers
• Meeting with on-site contact as needed to discuss campaign presence, adjustments or feedback
• Transporting necessary assets to activation site and support with setup as required
• Swiftly resolving logistical challenges, managing last-minute staffing changes, and handling any unexpected situational problems to ensure the campaign runs smoothly
• Essential administrative functions i.e. review weekly schedules, verifying timesheets
• Monitor and track key performance indicators (KPIs) focused on consumer engagement, quality of interactions, and educational reach while
• Compile and deliver regular reports on regional team performance, campaign highlights, and operational status to the management team
• Gather qualitative feedback, consumer insights and photos from the field to share with the senior management
• Travel regularly and extensively to various activation sites to work alongside your team
• Use Google Workspace tools (Docs, Drive, Slides, Sheets, Meet) to stay organized and communicate clearly

Qualifications

What you bring :

Why You'll Love It Here

Flexible, hybrid work environment

Work with top-tier brands and inspiring teammates

Space to grow, learn, and lead

A supportive, creative culture where your ideas matter

About Us

Mosaic is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

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