Healthcare Call Center Representative

A company is looking for a Call Center Representative.

Key Responsibilities

Provide customer service support to long-term providers and members

Act as a liaison for complex customer issues and manage escalated responses

Identify and resolve operational problems and communicate resolutions to customers

Required Qualifications

High School Diploma / GED

Must be 18 years or older

2+ years of healthcare customer service experience

1+ years of medical claims experience

1+ years of experience in a call center environment