What’s next for you? This great job*. Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® Professional & Industrial comes in.
We’re seeking a Customer Service Representative* *for a home services / plumbing company in *Orlando, FL*. Pay rate : starting $16.
00+ per hour (open depending on experience)Schedule : Monday- Friday 8 : 00 AM 5 : 00 PMTerm : Temp to Perm In Addition to Competitive Wages, once you go permanent with our client - they offer the following benefits : - Medical, Dental, and Vision Insurance- Flexible Schedule - 401(k)- Paid time off ?
Essential Functions : * Convert incoming customer calls into booked service appointments.* Deliver call scripts with an authentic cadence;
be clear, compelling and personable.* Respond to customer requests, resolving issues and promoting the brand.* Be professional and establish customer rapport, encouraging repeat business.
- Participate in training to boost booked calls and practice outbound calling.* Adhere to the company's plan for resolving customer complaints quickly and favorably.
- Maintain and update customer database with complete and accurate information.Desired Qualifications : * Proven track record in customer service experience.
- IT competent; good typist and proficient with phone systems. * Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.* Ability to build trust and show empathy. * Passionate about the brand.* Customer-oriented, good telephone manners.
- Structured, well-organized, and able to work within a team environment.* Able to project a confident, reassuring presence.
- Data entry and other basic computer skills.If interested please email Jasmine Tamayo at [email protected] with your most updated resume.
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