JIRA Administrator

Overview

We are seeking a skilled and detail-oriented JIRA Administrator to manage and maintain our JIRA Software, JIRA Service Management, and JIRA Confluence platforms. The ideal candidate will ensure the efficient functioning of JIRA environments, provide support to stakeholders, and implement best practices to optimize workflows and collaboration.

We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to one of our following offices : Concord, CA, Atlanta, GA, Charlotte, NC or Phoenix, AZ.

Responsibilities

JIRA Administration

• Manage JIRA Software and JIRA Service Management, and JIRA Confluence instances, including system configuration, user access, permission schemes, and global settings.
• Create, maintain and configure JIRA projects, workflows, fields, screens, permissions, schemes, dashboards, and reports.
• Manage user accounts, groups, roles, and access rights in accordance with security standards.
• Monitor system performance, identify issues, and implement timely resolutions

Process Optimization

Integration and Tooling

User Support and Training

Metrics and Reporting

Governance and Best Practices

Knowledge, Skills, Abilities

Education & Experience

Compensation : The Base Salary range for this position is between $105,000-$120,000.

This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.

Who We Are & What We Offer :

AssetMark's mission is centered around helping financial advisors make a difference in the lives of their clients. To help them do that, we aim to provide advisors with holistic support. We offer compelling technology that facilitates a better client experience, consulting services that ensure advisors' businesses are running at their best and a comprehensive suite of investment solutions. AssetMark's platform empowers advisors to provide the highest level of service possible to their clients.

AssetMark's culture is driven by our mission and connected by our values; Heart, Integrity, Excellence and Respect. You will join a team that lives these values every day by doing the best and what is right in all we do and encouraging different ideas for continual success and innovation. Additionally, we offer a wide range of benefits to meet the needs of our team members and their families.

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.

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