Talent.com
Dunkin'
Shift LeaderDunkin' • Tallahassee, FL, US
Shift Leader

Shift Leader

Dunkin' • Tallahassee, FL, US
30+ days ago
Job type
  • Full-time
Job description

Position Title: Shift Leader

Franchise Organization/Location: Rajan Restaurant Partners DBA Dunkin’

Reports To: Restaurant Manager


Overview:

Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute

operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate

others by providing timely feedback.


Responsibilities Include:

  • Perform all responsibilities of restaurant team members
  • Support the Restaurant Manager in meeting operational goals and execution
  • Ensure Brand standards are met throughout shift including preparation of food and beverages
  • Communicate shift priorities, goals and results to restaurant team members
  • Complete shift deployment plans for shifts to ensure positions are adequately supported
  • Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
  • Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources.
  • Support the training of restaurant team members as needed
  • Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
  • Communicate clearly with the next Shift Leader to help prepare him/her for shift
  • Ensure Food Safety standards are met
  • Manage Inventory throughout the shift
  • Provide great guest service and coach restaurant team members to do the same
  • Handle customer complaints, conflicts, and emergencies, make quick decisions to resolve issues and maintain a positive reputation for the restaurant.
  • Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies
  • Monitor employee attendance, punctuality, and adherence to company policies.


Education/Experience:

  • Basic computer skills
  • Fluent in spoken and written English or the local language in which you serve.
  • Previous leadership experience in retail, restaurant or hospitality preferred.


Key Competencies:

  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest focused
  • Ability to assist with training
  • Problem solving
  • Motivating others


Physical Demands/Working Conditions:

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting objects, ice, products, boxes up to 20lbs (if applicable)
  • Wearing a headset
  • Working in a small space



Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.

Create a job alert for this search

Shift Leader • Tallahassee, FL, US

Similar jobs

Shift Manager - Lunch/Afternoon Shift

Wendy'sTallahassee, FL, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re... Show more

Shift Manager - Morning Shift

Wendy'sTallahassee, FL, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re... Show more

Shift Leader

Panda Restaurant GroupTallahassee, FL, US
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Show more

Shift Manager

Moe'sTallahassee, FL, US
Full-time

The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill.Responsible for ensuring that the restaurant team creates quality food and providing quality guest se... Show more

Shift Leader - Hiring Immediately

Wharf Casual SeafoodTallahassee, FL, United States
Full-time +1

Blue Cross Blue Shield Health Insurance, Discounted Meals, Paid Training, Flexible Schedule, and Growth Potential.Benefits for Eligible Employees Include: .Blue Cross Blue Shield Health Insurance.S... Show more

Shift Manager

Checkers & Rally'sTALLAHASSEE, FL, US
Full-time

At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the team you will assist the General Manager thru managing successful shift... Show more

Shift Manager - Late Night/Closing Shift

Wendy'sTallahassee, FL, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re... Show more

Shift Leader (P1-1361029-0)

Panda Restaurant GroupTallahassee, FL, United States
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,... Show more

 • Promoted

Shift Leader (P1-1361710-0)

Panda Restaurant GroupTallahassee, FL, United States
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,... Show more

 • Promoted

Shift Manager

Taco BellTallahassee, FL, US
$14.00 hourly
Full-time

As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards.You'll take charge, resolving customer concerns and ensuring ... Show more

Restaurant Shift Leader - Unit 72

WhataburgerTallahassee, FL, United States
Full-time

Your Recipe for Impact What Youll Do.As a Shift Leader, youre the spark that keeps the restaurant firing on all cylinders.Youll Make a Difference by driving operational excellence and keeping ever... Show more

 • Promoted

Shift Leader (P1-1360926-0)

Panda Restaurant GroupTallahassee, FL, United States
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion,... Show more

 • Promoted

Loader Operator - Night Shift

Anderson Columbia Co. Inc.Midway, FL, United States
Full-time

Night Shift Loader Operators in Midway FL.Since 1958, Anderson Columbia has been an industry leader in paving and road building, making smooth stomping grounds for vehicles of all kinds.We strive t... Show more

 • Promoted

General Manager

Checkers Drive-In Restaurants, Inc.Tallahassee, FL, United States
Full-time

PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you will be respo... Show more

 • Promoted

Shift Leader

Pizza HutCrawfordville, FL, United States
Full-time

Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today we are the largest Pizza Hut franchisee... Show more

 • Promoted

Kitchen Leader

Chipotle Mexican GrillTallahassee, FL, United States
Full-time

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing the fac... Show more

 • Promoted

Shift Supervisor

Oak St. HealthTallahassee, FL, United States
Full-time +1

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who c... Show more

 • Promoted

Shift Manager

Wendy'sTallahassee, FL, US
Full-time

The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re... Show more