Business System Analyst

Business Systems Analyst

Location : Philadelphia, PA (Onsite / Hybrid)

About the Role

We are seeking a highly skilled Business Systems Analyst (BSA) with proven experience in the health insurance domain and strong technical proficiency across BigQuery, APIs, and web technologies. This role is ideal for a results-driven analyst who excels at bridging business needs with technical solutions, driving data-driven insights, and supporting modern digital products.

As a key member of the team, you will translate complex business challenges into scalable system requirements, collaborate with cross-functional stakeholders, and ensure the successful delivery of high-impact initiatives across analytics, reporting, UI / UX, and system integrations.

Key Responsibilities

• Partner with business stakeholders, product owners, and technology teams to analyze, document, and translate business needs into clear, actionable system requirements.
• Define and document data transformation rules, analytical requirements, and metadata mappings using BigQuery datasets and tables to support reporting, analytics, and system validation.
• Develop interactive wireframes, mock-ups, and dashboard concepts to present analytical findings and communicate insights effectively.
• Collaborate closely with UI and front-end development teams to ensure usability, accessibility, performance, and alignment with business objectives.
• Support API design discussions, assist with integration requirements, and partner with technical teams to validate web and API functionality.
• Conduct end-to-end business process mapping, gap analysis, and impact assessments to drive continuous improvement across health insurance workflows.
• Lead and support User Acceptance Testing (UAT) by developing test cases, validating system behavior, and ensuring alignment with business expectations.
• Act as a liaison between business and IT teams, ensuring functional clarity, technical feasibility, and seamless execution of enhancements.

Required Skills & Qualifications

Preferred Skills